Job Description
About the Team
KPMG’s Global Delivery Network (KDN) is a worldwide network of delivery centers and professionals, designed to provide large-scale, cross-functional capabilities and technology solutions across Tax, Audit, and Advisory. KDN enables KPMG member firms to deliver consistent, high-quality, and cost-effective services globally, leveraging deep expertise, advanced technology, and a collaborative, multicultural environment. As part of KDN in Australia, you’ll work with talented professionals across the globe, supporting KPMG’s clients and member firms with innovative solutions and delivery excellence.
About the Role
As a Salesforce Solution Architect (Presales), you will play a pivotal role in shaping and winning Salesforce engagements for KPMG’s clients and member firms. You will lead presales activities, including RFP responses, solution design, and estimation, ensuring that proposed solutions are robust, scalable, and aligned with client needs. This role blends technical acumen, business understanding, and stakeholder engagement, and offers the opportunity to work on high-impact, global projects within KDN.
Role Responsibilities
- Presales & RFP Support:
- Lead Salesforce solutioning for RFPs, proposals, and client presentations.
- Collaborate with business development teams to define winning strategies and value propositions.
- Prepare detailed solution architecture, effort estimation, and delivery approach for proposals.
- Solution Design:
- Analyze client requirements and design scalable, secure, and high-performing Salesforce solutions.
- Recommend best-fit Salesforce products (e.g., Service Cloud, Experience Cloud, OmniStudio, Industry Clouds) aligned with client needs.
- Define integration strategies with third-party systems and legacy platforms.
- Stakeholder Engagement:
- Act as a trusted advisor to clients and internal teams, translating business requirements into technical solutions.
- Conduct workshops and discovery sessions with customers and member firms.
- Thought Leadership:
- Stay updated on Salesforce innovations and industry trends to bring cutting-edge solutions.
- Provide guidance and mentorship to delivery teams during transition from presales to execution.
- Governance & Standards:
- Ensure proposed solutions adhere to Salesforce best practices, security standards, and KPMG guidelines.
- Contribute to reusable assets, estimation models, and solution accelerators.
Experience
- 10+ years of experience in Salesforce solution architecture, with a strong track record in presales and client engagement.
- Deep knowledge of Salesforce Cloud offerings (Sales, Service, Experience, etc.) and architecture best practices.
- Demonstrated ability to lead RFP responses, solution design, and effort estimation for large-scale Salesforce projects.
- Experience in tailoring demos, presentations, and proposals to diverse client needs and industries.
- Strong communication and storytelling skills, able to engage CxO, business, and IT audiences.
- Experience collaborating with pursuit teams, shaping deal strategy, and influencing client decisions.
How Are You Extraordinary?
- You thrive in a collaborative, multicultural environment and bring a team-oriented mindset to everything you do.
- You have a talent for distilling complex ideas into clear, compelling messages for a wide range of audiences.
- You take initiative, act with urgency, and demonstrate proactive leadership to drive successful outcomes.
- You are committed to continuous learning, sharing knowledge, and staying at the forefront of industry developments.
- You uphold the highest standards of integrity and professionalism, consistently delivering quality, client-focused solutions.
Qualifications
- Salesforce Certified Application Architect or System Architect (preferred); additional certifications in Industry Clouds or OmniStudio are a plus.
- Relevant tertiary qualifications in IT, Engineering, Business, or related fields.
Additional Information
KPMG is a professional services firm with global outreach and deep sector experience. We work with clients across an array of industries to solve complex challenges, steer change and enable growth.
Our people are what make KPMG the thriving workplace that it is and what sets us apart is that we know great minds think differently. Collaborate with a team of passionate, highly skilled professionals who’ve got your back. You’ll build relationships with unique and diverse colleagues who will provide you with the support you need to be your best and produce meaningful and impactful work in an inclusive, equitable culture.
At KPMG, you’ll take control over how you work. We’re embracing a new way of working in many ways, from offering flexible hours and locations to generous paid parental leave and career breaks. Our people enjoy a variety of exciting perks, including retail discounts, health and wellbeing initiatives, learning and growth opportunities, salary packaging options and more.
Diverse candidates have diverse needs. During your recruitment journey, information will be provided about adjustment requests. If you require additional support before submitting your application, please contact the Talent Attraction Support Team.
At KPMG every career is different, and we look forward to seeing how you grow with us.
KPMG Australia: grow with us!
