Serbian - Speaking Business Development Officer The Role: We are looking for a motivated and passionate individual to join our dynamic team. In this role, you will oversee the performance of the client relations team, implement global sales strategies while adapting them to regional markets, and identify new opportunities for growth. This position focuses on lead generation, client activation, retention, and ensuring that the client relations team operates effectively to meet organizational goals. The ideal candidate will act as a strategic thinker and performance-driven leader, bridging the gap between high-level goals and day-to-day operations.
The main responsibilities of the position include:
Support the implementation of the market penetration and expansion strategy to generate high-quality leads
Ensure smooth onboarding to convert leads into active clients and build strong relationships with existing and potential clients
Identifies, evaluates and suggests new business development opportunities and actions
Test new approaches for lead generation, activation, and retention, and scale successful strategies
Prepare reports on business performance, market analysis and client feedback
Motivate and train the client relations team to achieve targets and improve client outcomes
Monitor performance metrics, provide feedback, and adjust strategies for improvement
Conduct training on lead nurturing, activation, and retention techniques
Set clear goals, offer ongoing support, and recognize team achievements
Ensure consistent growth on business and team performance, attend industry events, trade shows and networking meetings to build professional relationships
Work closely with marketing, product, and operations teams to align efforts and share insights
Act as the liaison between global leadership and local teams to ensure consistent messaging
Stay updated on industry trends and client preferences to refine approaches, analyse market trends and competitors’ activities to identify growth areas, and localize global sales strategies for regional markets
Main requirements:
Degree in any business-related field
At least 3 years of experience in a similar position (i.e. sales, business development, etc.) including team management experience
Experience within the financial services industry will be considered an advantage
Fluency in Serbian and English with excellent verbal and written communication skills
Dynamic, innovative, and target oriented
Outstanding communication and interpersonal skills
Reliable, with integrity of character and strong business acumen
Strong understanding of market dynamics and customer needs
Very good people management and strategic thinking skills
Goal oriented with a focus on result
Very good computer literacy
Benefit from:
Attractive remuneration package
Private health insurance
Corporate pension fund
Intellectually stimulating work environment
Continuous personal development and international training opportunities
The Hiring Experience: What Awaits You
Let’s Connect – Intro Chat with Talent Acquisition
Deep Dive – First Interview with Your Future Team
Bring It to Life – Role-Specific Take-Home Task
Final Connection – Final Interview
All applications will be treated with strict confidentiality!
