Inside Sales Advisor

Leading the future in luxury electric and mobility At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.   We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.   Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.

The Inside Sales Agent is a key ambassador of the Lucid brand, responsible for engaging
prospective customers, managing inbound and outbound leads, and converting interest into
confirmed test drive appointments. This role focuses on delivering a premium, customer-centric
experience aligned with Lucid Motors’ luxury and innovation standards.

Key Responsibilities:

• Respond promptly to inbound leads via phone, email, CRM, and digital channels
  • Qualify customer interest and identify needs, preferences, and buying intent
  • Book, confirm, and manage test drive appointments across Lucid studios in the Kingdom
  • Provide accurate product information on Lucid vehicles, trims, and available offers
  • Ensure all customer data and interactions are accurately logged in Salesforce CRM
  • Follow up with customers who are not reachable to maintain engagement
  • Coordinate with studio teams to ensure a seamless test drive experience
  • Meet or exceed KPIs related to lead response time and test drive conversion

Skills:

Exceptional communication and active listening skills
Customer-first mindset with attention to detail
Ability to manage multiple leads and priorities effectively
Professional phone etiquette and email writing skills
Adaptability in a fast-paced, premium sales environment

Minimum Qualifications:

Bachelor’s degree or equivalent professional experience.
1–3 years of experience in inside sales, call center, or customer-facing roles.
Strong communication skills in English.
Experience using CRM systems.

Additional Compensation and Benefits: Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. The successful candidate may also be eligible to participate in Lucid’s equity program and/or a discretionary annual incentive program, subject to the rules governing such programs.  (Cash or equity incentive awards, if any, will depend on various factors, including, without limitation, individual and company performance.)

By Submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice. If you are a California resident, please refer to our California Candidate Privacy Notice.

To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes.