

JOB SUMMARY:Within the context of a client and community care model and in accordance with the standards of professional practice and the established vision and values of the organization, works as a member of an interdisciplinary team to conduct the centralized intake functions for Mental Health & Addictions Services to ensure linkages between client and the appropriate resources occurs. Conducts the intake function for individuals with mental health and/or substance abuse issues and performs initial screening, triage and referrals based on client needs, urgency of request and best practices to determine the appropriate treatment. Develops, implements and adjusts outcome orientated individualized treatment plans that covers both the mental health and substance use disorder. Provides treatment/support services to clients including individual and group therapy, couples and family therapy, and education, manages the waitlist and provides consultation to client/family. Provides information to health providers and the general public, establishes and enhances relationships/communication within Mental Health & Addictions Services and other community resources, prepares and maintains client records, maintains and provides accurate intake/referral data and statistics, participates in team meetings and continuing education, and engages in on-going team planning and quality improvement.QUALIFICATIONS:Education & Experience Master’s degree in behavioural sciences. Three (3) years’ recent related experience providing treatment services to individuals who have substance abuse and mental health illness, or an equivalent combination of education, training and experience. Knowledge, Skills & AbilitiesComprehensive knowledge of psychotherapeutic and counselling skills.Broad knowledge of bio-psycho-social issues that may occur in response to changing mental health and alcohol and/or other drug needs.Comprehensive knowledge of mental health, substance abuse and concurrent disorders, their interactions and assessment and screening tools.Comprehensive knowledge of DSM IV diagnostic classification system and case formulation.Broad knowledge of psychopharmacology.Broad knowledge of legislation, government policies and procedures that relate to the client.Broad knowledge of other health disciplines and their role in health care.Knowledge of other facilities and local community resources, including specialized regional and provincial treatment programs.Demonstrated ability to communicate (verbally and in writing) and deal effectively with clients and their families, coworkers, physicians, other health care staff, and staff of external agencies either one-on-one or in groups.Demonstrated listening and information seeking skills to promote communication and leading to a cooperative approach to problem solving within a multi/interdisciplinary setting.Demonstrated ability to develop and maintain collaborative working relationships, with external and internal program services.Demonstrated ability to work with and facilitate the development of an integrated system of addiction and mental health services, including working with specialty substance abuse and mental health agencies, and other related professionals.Demonstrated ability to gather relevant information to make a multi-dimensional substance misuse and mental health assessment.Demonstrated ability to establish collaborative care plans with multiple service providers.Demonstrated ability to complete a psychiatric assessment, case formulation and, in consultation with the client, to create a treatment plan that addresses both substance misuse and any level of mental disorder.Demonstrated ability to apply a variety of theoretical models to practice in assessment and intervention. Demonstrated ability to perform individual and group counselling.Demonstrated ability to assess and respond appropriately to emergent situations.Demonstrated ability to analyze and problem solve in pressure situations.Demonstrated ability to establish workload priorities.Demonstrated ability to adjust to new or unexpected events.Physical ability to perform the duties of the position.Skilled in the use of equipment, and in the techniques appropriate for treatment.Basic computer literacy to operate a computerized client care information system and word processing, spreadsheet, presentation, Internet and e-mail software.The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.
At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.Vancouver Coastal Health is proud to be recognized as one of BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2025.Unless otherwise noted on the posting, internal job postings close at 8:00 AM Pacific Time on the listed Closing Date. Please submit your digital application via the Internal Career Portal prior to the Closing Date & Time.Nursing & LPN successful applicants will be notified by email.We regret that only short listed candidates will be acknowledged.This is an internal job posting for Vancouver Coastal Health employees only.