Leasing Manager for Lease-Up Community

Leasing Manager – Dream St. Augustine

Career defining opportunity to lead leasing efforts at Dream St. Augustine, a brand new premium lease-up rental community.  We’re seeking an experienced Leasing Manager who excels at the craft of leasing, connecting with prospective residents, and building a welcoming, community-first atmosphere.

In this role, you’ll drive leasing performance, support your onsite team, and help create an experience that makes residents proud to call Dream St Augustine home. As part of the Dream Communities team, you’ll play a visible role in shaping both results and culture at the Community.

Dream Here: Careers at Dream Live Prosper Communities

At Dream Live Prosper Communities, we believe in building not just great communities, but also great careers. We are looking for dedicated, driven professionals to join our team and help us create thriving communities that enrich lives.

Our team members go above and beyond to provide exceptional service, ensuring that our residents love where they live. As a subsidiary of DLP Capital, we uphold a culture of excellence, growth, and purpose. DLP Capital has been recognized on multiple Best Places to Work lists and has been featured on the Inc. 5000 list of fastest-growing companies for 13 consecutive years.

If you're looking for a career with a mission-driven company that values growth, leadership, and impact, Dream Live Prosper Communities is the place for you.

About this opportunity: 

• Location: Dream St. Augustine, 165 Dream World Drive, St. Augustine, FL 32095
• Position type: Full-time 
• Compensation: Competitive base salary with above market commission and incentive potential

What we are looking for in a Leasing Manager Candidate:

• Proven experience as a Leasing Manager or similar role in a multifamily lease-up community.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• In-depth knowledge of Fair Housing laws and leasing regulations.
• Proficiency in property management software and Microsoft Office Suite.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• High level of professionalism and strong problem-solving abilities.
• Certification from the National Apartment Association (NAA) or similar industry certification is a plus.
• Experience with lease-up communities and new property launches.
• Knowledge of local rental market trends and competitive landscape.
• Bilingual in Spanish is a plus. 

What you will do as a Leasing Manager:

• Lease apartments by promoting the resident lifestyle and "dream" living experience.
• Develop and implement effective leasing strategies and marketing campaigns to attract prospective residents.
• Prospect for new residents through regular outreach and cross-promotion within the neighborhood, local businesses, major employers, social media, military personnel, and local university students.
• Provide exceptional customer service to prospective and current residents, including creating appointments, performing follow-ups, answering phones, and responding to emails.
• Develop and maintain positive resident relations, fostering a positive community environment and promoting resident retention through engagement activities and initiatives.
• Address and resolve resident complaints and issues in a timely and professional manner.
• Created and managed a Resident Event calendar, overseeing all event planning and attendance to enhance the resident lifestyle and rental experience.
• Lead and manage the leasing team, ensuring high performance and customer service standards.
• Train, mentor, and motivate the leasing team to achieve performance goals.
• Conduct regular performance evaluations and provide constructive feedback to team members.
• Manage the leasing office operations, including staff scheduling and training.
• Oversee the application and screening process for prospective residents, ensuring compliance with all company policies and legal requirements.
• Prepare and maintain accurate leasing and resident records.
• For management review, generate regular reports on leasing activity, occupancy rates, and market trends.
• Ensure all leasing and marketing materials are up to date and aligned with the company's branding guidelines.
• Help manage activities related to the property's physical operations.
• Ensure compliance with Fair Housing laws and all relevant regulations.
• Keep abreast of industry trends and best practices to continuously improve leasing processes and strategies.
• Collaborate with the Community Manager to develop and manage the leasing budget.
• Oversee the renewal process and Delinquency control.
• Maintain ethical, professional, and courteous relations with residents, teammates, and contractors.
• Be a key contributor to the attainment of all management company goals.
• Carry out other duties as assigned by the Community Manager.

What Motivates Us:

Making an Impact: At DLP, making a difference is at the heart of everything we do, whether it’s for our residents, investors, or business partners.

Embracing Challenges: We view roadblocks as opportunities and proactively seek solutions.

Growth: We’ve been recognized on the Inc. 5000 list as one of America's fastest-growing private companies for fourteen consecutive years.

What We Do: We finance the building of Thriving Communities.

Our Mission: To lead in funding and building Thriving Communities centered in safe, attainable housing, transforming the nation.

Our Purpose: To passionately make an extraordinary impact by transforming lives and building Thriving Communities.

Our Big, Hairy, Audacious Goal (BHAG): To positively impact 10 million lives by funding 5,000 Thriving Communities and becoming one of America’s 100 largest private companies.

Our Culture: We work hard towards ambitious goals, driven by a purpose bigger than ourselves. We seek to make a difference in the affordable housing crisis and in the lives of our employees, investors, and partners. We follow our Elite Execution System to develop personally and professionally, striving to Live Fully in all areas of life.

Core Values:

Driven for Greatness: Pursuing knowledge and growth both personally and professionally.

Living Fully: Achieving optimal health in all life aspects: faith, family, friends, freedom, fun, fulfillment, fitness, and finance.

Grit: Demonstrating endurance and commitment to achieve long-term goals.

Community: Elevating the greater good and cultivating thriving relationships.

Authenticity: Being true to ourselves and others, fostering growth through open dialogue.

Prepared to Win: Applying discipline and consistent effort to achieve our goals.

Kingdom Impact: Making an impact through our work and service.

Twenty-Mile March: Focusing on clear goals and consistently evaluating our performance.

Stewardship: Committing to those who trust us with their capital, communities, and careers.

Servant Leadership: Leading with high standards and humility, empowering growth and accountability.

Benefits and Perks:

PTO, health/dental/vision/life insurance, 401(k) matching, learning/educational incentives, Volunteer Time Off, well-being programs, company events, self improvement/productivity tools, & the incredible feeling of making a difference.

Equal Opportunity Employer:

DLP is a committed Equal Opportunity Employer. If you are a qualified individual with a disability and require assistance in searching for a position or submitting an application, please contact HR at hr@dlpcapital.com. Offers of employment are conditional upon satisfactory completion of pre-employment background verification (including E-Verify). California applicants can view our California Data Privacy Policy here.