Quick Quack is looking to add a new Regional Leader to our fun and energetic team! This person will be responsible for managing the operation of Quick Quack Car Wash locations within a region. They will lead and motivate the leadership team to provide great customer experience while holding each leader accountable for the operation of each assigned location.
. Ensure that each customer receives outstanding service by providing a friendly environment at each location.
· Oversee the productivity and performance of multiple car wash locations within a region.
· Ensures compliance with all policies and procedures through regular meetings and training courses of Store Leaders.
· Set goals and objectives for Store Leaders.
· Drives to multiple store locations within a day; performs frequent audits of locations.
· Handles discipline and termination of Store Leaders as needed and in accordance with policy.
· Monitors and assists each location with work progress.
· Plans and implement procedures to maximize operating efficiency.
· Coordinates and follows financial budget.
· Sets and monitors the achievement of regional goals.
· Evaluates the performance of each Store Leader and provides timely constructive feedback.
· Maintains awareness and trains Store Leaders on services provided by Quick Quack Carwash and gives updates as necessary.
· Ensures each location follows the safety procedures provided by Quick Quack Carwash.
· Ensure each location is clean and well maintained.
· Ensures each location is handling vehicle damage claims in an appropriate manner.
· Works in and develops a team environment.
· Performs other duties as assigned.
Qualifications and Requirements:
· Strong leadership and communication skills.
· Ability to delegate tasks and responsibilities.
· 4-5 years managerial experience, multi-unit experience preferred.
· High school diploma or equivalent, bachelor’s degree preferred.
· Excellent customer service skills.
· Must be able to read, count, and write accurately.
· Must be able to smile and maintain a clean appearance as per the dress and grooming standards.
· Must be able to lift up to 15 pounds at times.
. Must have a valid driver’s license
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