Associate Product Manager - Consumer Product (LA28)

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.   

 

The Role

AXS is looking for a talented and motivated professional to join our Product Management team as an Associate Product Manager. In this role you will be responsible for supporting identity and account management capabilities, including authentication, profile management, preferences, ticket ownership and management, account-linked experiences across consumer and partner platforms. This role will collaborate with cross-functional teams to ensure the timely and successful delivery of high-quality products that meet business needs. You will contribute to the future product direction by analyzing customer feedback, monitoring product performance, and making recommendations. You will participate in the product and feature discovery process, help elicit requirements, and ensure alignment with strategic initiatives and business goals. 

 

What You’ll Do?

• Own the day-to-day execution and delivery support for agile squads, including leading sprint ceremonies (standups, planning, grooming, reviews, retros).
• Manage product intake of questions, blockers, and daily operational needs from Engineering, QA, and cross-functional partners to unblock progress.
• Write and prioritize Jira tickets to maintain a healthy and well-organized backlog.
• Assist in product discovery by gathering user insights, analyzing data, and contributing to hypotheses that improve fan engagement and account usability.
• Assist in design and support A/B testing and experimentation to evaluate product changes and optimize fan experiences.
• Monitor product performance and track key metrics; use product data and analytics to identify opportunities to improve product reliability and usability.
• Partner with stakeholders to validate requirements, support feature rollout, collect feedback and ensure delivery aligns with client and market needs.
• Support the documentation of product processes, release notes, and operational workflows for internal teams.

What Will You Bring?

• 1-3 years’ experience in a Product Management/Product Owner Role.
• Strong execution skills, with demonstrated experience managing sprint ceremonies, backlogs, and cross-functional coordination across engineering and QA.
• Ability to translate business needs into clear product requirements and structured documentation.
• Familiarity with product management and development tools such as Jira, Confluence, or similar platforms.
• Experience with A/B testing, experimentation frameworks, and data-driven product optimization.
• Experienced in collaborating with cross-functional teams, across geographies including executive management, product management, operations, legal, sales, and marketing.
• ​​Strong written and verbal communication skills with attention to detail.
• Experience with B2C/B2B2C products or account-based products is a plus.
• Experience in live entertainment, ticketing, or adjacent industries (such as sports, venue management, or hospitality) is a plus.

 

Pay Scale: $85,000 - $100,000

Bonus: This position is eligible for a bonus under the current bonus plan requirements.

Benefits: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.

Employer does not offer work visa sponsorship for this position.

 

What’s in it for You?

• Extraordinary People – we’re not kidding!
• Meaningful Mission– Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Development and Learning – Opportunities for learning and leveling up through training and education reimbursement.
• Community & Belonging – A range of Employee Resource Groups (ERGs) that foster connection, inclusion, and professional growth. Access to meaningful volunteer opportunities and community engagement programs to make a positive impact beyond the workplace.

 

 

More about AXS

AXS, a subsidiary of AEG, sells millions of tickets each year for 1600+ premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Headquartered in Downtown Los Angeles, California, AXS employs more than 900 professionals in multiple locations worldwide. In each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment. 

To learn more about our culture and values, visit: https://solutions.axs.com/careers/

 

 

More about AEG

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.

AEG's policy is to hire the most qualified applicants.  We are an equal opportunity employer and will not discriminate against any individual, employee, or application for employment on the basis of race, color, marital status, religion, age, sex, sexual orientation, national origin, or any other legally protected status recognized by federal, state or local law.

 

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.  We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

 

 

 #LI-Hybrid