General Manager: Port Macquarie Breakwall Holiday Park

Company Description

With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget, style, and occasion – from campsites to luxury resorts. We connect holidaymakers with over 50 incredible destinations to create unforgettable holiday experiences.

Part of the trusted NRMA Group, a member-owned brand, our passionate team works together to make holiday magic happen—it's not just our job, it's in our nature.

We’re building something big and this role sits right at the heart of it.  Join a business that is:

• Growing and evolving
• Focused on operational excellence and guest-first thinking
• Committed to building high-performing teams and strong leaders

Job Description

• A career-defining opportunity
• Live onsite in a 3-bedroom apartment with private entry, parking and park & Breakwall views

We’re seeking an experienced General Manager to lead NRMA Port Macquarie Breakwall Holiday Park. A flagship coastal property combining breathtaking views with a large-scale, high-performing operation.  With 57 cabins, 357 sites and high guest volumes year-round, this is a role for a leader who thrives on complexity, pace and impact.

What you will do:

As General Manager, you’ll lead the end-to-end performance of the property.  You will have the opportunity to make a real impact, commercially, operationally and culturally.  This is a hands-on leadership role where you’ll be leading through peak seasons, operational challenges and continuous improvement initiatives, all while building a high-performing, engaged team.  The onsite café is externally operated, allowing you to focus on core park performance and guest experience.  You’ll be responsible for:

• Delivering operational excellence across a large, complex property 
• Driving revenue, occupancy and financial performance 
• Elevating the guest experience and brand standards 
• Managing risk, safety and compliance in a high-volume environment 
• Leading and developing a large, multidisciplinary team 

What you will bring:

You’re an experienced:

• Park Manager or General Manager of a large-scale site, or
• A hospitality / tourism leader ready to step into a bigger, more complex operation

You bring:

• Strong commercial and financial leadership and reporting capability 
• Experience leading large, high-volume teams and operations
• A passion for guest experience and team culture
• Confidence managing risk, safety and compliance frameworks
• A resilient, hands-on leadership style

What’s in it for you? 

At the NRMA we aren’t just about discounts (although you do get these too). We offer benefits to help make work and life just right for you!

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
• Complimentary myNRMA Rewards membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Discounts on a range of NRMA personal insurance products including car, home & travel
• Grow, progress or relocate your career and move around the NRMA Group or different locations with us.

Know you belong:

We’re for inclusion, diversity, and representing the members, guests, customers, and communities we serve. That’s why we welcome applications from First Nations, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be part of our team. 

Are you nodding your head as you read this?  If you’re ready to step into a role where you can lead at scale, live by the coast and make a genuine impact, this is it.  Apply now, we cannot wait to hear from you or visit our careers site to find out more!

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes