Head of Commercial, APAC

About Flexport: 

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. 

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

The Head of Commercial, APAC is a key member of the regional leadership team, responsible for leading and scaling the commercial organization across APAC. This role owns end-to-end commercial performance across new business, account management, and customer growth, driving sustainable revenue expansion and strong customer outcomes.

The role defines and executes the regional go-to-market strategy, ensures alignment across countries, products, and functions, and engages senior client stakeholders across both local and network accounts.

Key Responsibilities

Commercial Performance & Growth

• Own regional revenue, volume (air and ocean), pipeline, and retention
• Set clear targets across segments and geographies, driving accountability and execution

Go-to-Market & Strategy

• Define and execute APAC go-to-market strategy aligned with global priorities
• Drive targeted growth across industries, corridors, and customer segments
• Partner with Marketing to deliver aligned demand generation and positioning

Sales & Account Management

• Lead new business and account management across the full customer lifecycle
• Support strategic account development and close high-value opportunities
• Build senior relationships with key customers, both locally and across the network

Sales Operations & Enablement

• Establish scalable processes, metrics, and governance across the region
• Partner with Revenue Operations on forecasting, pipeline visibility, and performance insights
• Ensure the right structure across SDRs, AEs, and Account Management
• Drive enablement to improve productivity, consistency, and execution

Organization & Leadership

• Build and lead a high-performing commercial team, including hiring, structure, and succession
• Develop leaders and drive a strong performance and accountability culture
• Align teams across countries while enabling local market execution

Cross-Functional Alignment

• Partner closely with Operations, Product, Finance, and Trade teams
• Ensure alignment across geographies, products, and functions to deliver outcomes
• Represent APAC in global commercial leadership forums

What you need

• 10+ years in senior commercial or external-facing client roles, with 5+ years of people 
• Management experience, including managing managers in a fast-paced environment
• Demonstrated expertise in logistics, supply chain, or freight forwarding
• Proven track record of leading multi-role commercial organizations and scaling sales teams
• Strong strategic, analytical, and project management capabilities
• Excellent communication, interpersonal, and organizational skills
• Ability to build trust and work well with a diverse group inside and outside the company
• Education: BA/BS degree required
• High integrity, self-motivated, and detail-oriented
• Entrepreneurial approach with the courage to challenge the status quo
• Fluent in English

Commitment to Equal Opportunity

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

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