Systems Engineer, Pre-Sales

Toshiba Global Commerce Solutions is seeking a  Systems Engineer, Pre-Sales role that will focus on delivering technical demonstration assets and enablement collateral that support the marketing and sales of hardware and software solutions. This position designs, builds, and supports reusable demonstration environments and technical assets by working closely with cross-functional teams, including sales, solution architects, product managers, and engineering teams.

The role supports both internal and external audiences—customers, business partners, and resellers—and frequently participates in customer-facing programs such as Early Involvement Programs (EIPs), solution porting engagements, and technical training events. As a subject matter expert, the Systems Engineer, Pre-Sales also acts as a Partner Advocate, leading technical discovery and enablement efforts with key ISV, solution, and channel partners in a fast-paced, collaborative, customer-first environment

Responsibilities

• Design, implement, configure, and maintain technical demonstration assets and environments.
• Develop, test, debug, and support both client-side and server-side code for demo and enablement purposes.
• Resolve complex technical challenges requiring broad domain and technical expertise.
• Identify and reuse existing assets, including code, tools, and documentation, across multiple engagements.
• Collaborate with internal and external stakeholders to ensure scalable, aligned, and high-quality deliverables.
• Lead and participate in customer- and partner-facing activities such as:
• Industry and technical events
• Early Involvement Programs (EIPs)
• Solution porting engagements
• Technical training sessions and conferences
• Serve as a customer-facing Subject Matter Expert (SME) for at least one product line.
• Support sales engagements by partnering with sales teams, solution architects, marketing, services, and product teams.
• Act as a Partner Advocate for assigned business partners, leading technical enablement to support integration and resale efforts.
• Perform other related duties as assigned.
• Travel up to 30% as required. 

Required Qualifications

• Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, or equivalent professional experience.
• Minimum of 5 years of experience developing or supporting modern software environments or computer systems.
• Experience with enterprise, cloud, and client-side solutions.
• Proficiency in:
• Java, JavaScript, and modern UI frameworks
• RESTful microservices using JSON and Swagger
• Relational and NoSQL databases
• Experience supporting or working with modern web applications built using HTML5, CSS, JavaScript, and frameworks such as Angular, React, or Vue.js.
• Familiarity with modern software development practices, including:
• Continuous integration and build pipelines
• Automated testing and deployment
• Tools such as Jenkins, Docker, Azure, and Kubernetes
• Experience working in Agile development environments.
• Proficiency with Git and other code versioning tools.
• Working knowledge of Windows and Linux operating systems, including software installation, light administration, and basic scripting.
• Strong programming, analytical, troubleshooting, and debugging skills.
• Proven ability to manage multiple concurrent engagements independently.
• Strong verbal and written communication skills in English.
• Ability to deliver technical presentations to customers and partners.

Preferred Qualifications

• Retail domain knowledge, including store operations and point-of-sale (POS) concepts.
• Experience working with or supporting retail POS devices.
• Prior experience directly supporting pre-sales or technical sales engagements.
• Experience acting as a technical liaison or advocate for partners, ISVs, or resellers.
• Familiarity with internal enterprise tools for software development, release management, and technical enablement.

Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowe's Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ's, or Costco? These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader.

The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let's get together to drive the new economy.

Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following:

• Group health coverage (medical, dental, & vision)
• Employee Assistance Programs
• Pre-tax spending accounts
• 401(k) plan (with company match)
• Company provided life insurance
• Pet Insurance
• Employee discounts
• Generous paid holiday schedule, paid vacation & sick/personal days

EEO:

Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email benefits@toshibagcs.com to request an accommodation

DIVERSITY, EQUITY & INCLUSION:

We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we're committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency). We're passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future.