Technology is just the start. At SAIT, our
IT Services team collaborates across the institution to shape smarter, more connected ways of teaching, learning and working. We’re strategic thinkers, problem-solvers, and innovators who turn big ideas into digital solutions that move SAIT forward. Join us and help build what’s next.
The Opportunity
Job classification: W6000 - Student Worker
Hourly Wage: $18.22
Position End Date: March 31, 2027
Deadline to apply: May 22, 2026
The Network Analyst, student worker provides day‑to‑day operational support for SAIT’s network environment, ensuring reliability, performance, and security across campus. This position works hands‑on with network hardware, cloud networking, unified communications, and application delivery systems while contributing to projects, troubleshooting issues, and implementing improvements that enhance SAIT’s technology landscape.
How you'll contribute
- Support daily network operations by resolving trouble tickets, fulfilling work orders, and maintaining stable network performance.
- Configure network environments as part of project teams to support server, software, and application connectivity.
- Optimize network performance by monitoring systems, troubleshooting outages, scheduling upgrades, and collaborating with network architects.
- Install and maintain network equipment including firewalls, routers, switches, wireless systems, DNS, DHCP, and authentication and authorization tools.
- Support cloud networking by configuring and maintaining networking components in Azure and AWS.
- Manage load balancers by configuring and supporting Application Delivery Controllers and load‑balancing solutions.
- Support unified communications by working with Cisco Unified Communications, Avaya IP Office, and Microsoft Teams to maintain SAIT’s phone systems.
- Investigate network faults by diagnosing issues and implementing corrective actions.
- Maintain firmware and updates by ensuring network equipment is running the latest releases.
- Collaborate across the institution by working effectively with staff, students, management, and partners.
- Drive innovation by proposing new technologies and platforms to enhance SAIT’s network infrastructure.
- Pursue continuous learning through training, publications, lab work, and professional meetups.
- Model SAIT values by demonstrating SAIT’s core values and competencies in all work.
- Support special projects
Qualifications
- Must be enrolled, part-time or full-time, in a SAIT Bachelor’s degree program or diploma for the duration of the contract
- Experience in networking and telecommunications – operation, deployment, support, upgrades and deployment is considered an asset.
- CNA (Cisco Certified Network Associate) certification, Cloud certifications - Azure Administrator and/or AWS Certified Advanced Networking, Palo Alto PCCET, PCNSA or above, Aruba associate certifications – Mobility, Clearpass, switching is considered an asset
Skills
- Persists with tasks despite obstacles and difficulty
- Takes responsibility for the outcome of their work
- Adjusts plans in light of changing circumstances
- Acknowledges mistakes without being defensive
- Participates actively within teams
- Helps and supports others
- Keeps team members informed about issues that arise
- Support decisions that benefit other functions and groups
- Professional and courteous when interacting with customers
- Seeks to correct problems promptly and effectively
- Acknowledges the role that they, and SAIT, have played in causing customer issues and frustrations
- Follows through on requests, inquiries or complaints
- Adheres to procedures and protocols
- Consistently delivers what has been promised
- Completes work in a timely and efficient manner
- Prioritizes tasks and information appropriately
We sincerely thank all applicants for their interest in this opportunity. We understand how important communication is, and we are committed to following up with every candidate. Please know that each application is thoughtfully reviewed, and you will hear from us either way.
Together, we build bold futures
At SAIT, we equip you with the resources you need to shape bold futures for yourself and our communities. We offer a comprehensive package including:
- Generous top-up in lieu of time off and benefits
- Professional development opportunities through access to LinkedIn Learning and discounted Continuing Education and Professional Studies courses
- Access to Greenshield+ for virtual therapy at a reduced rate to support your well-being
- Ability to contribute to RRSP or TFSA with reduced group rates
- Excellent dining options on campus
- Free access to our fitness facilities and group fitness classes
About SAIT At SAIT, we’re building bold futures. We’re a community of tenacious problem-solvers, inventive thinkers, and passionate collaborators who believe in doing work that matters.
Named one of Alberta’s Top Employers, we’re driven by a desire to create an impact in our community. If you’re looking for a place where purpose meets possibility, you’ve found it here.
We’re committed to community and belonging Community and belonging is essential to achieving SAIT's vision to be a global leader in applied education. We encourage applications from women, Indigenous people, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Learn more about
Community and Belonging at SAIT.
