Lodge Shop Supervisor @ Bandon Dunes Golf Resort

As the Lodge Shop Supervisor at Bandon Dunes Golf Resort, you’ll run one of the most visible retail operations on the property — a shop that serves guests who have traveled from around the world to experience some of the best golf anywhere. You’ll lead the day-to-day of the Lodge Shop, from coaching your team and keeping displays sharp to analyzing what’s selling and making sure the numbers work. This role is part retail management, part merchandising strategy, and entirely guest-facing. You’ll make real decisions about what’s on the floor, how it’s presented, and how your team shows up every day.

  About Bandon Dunes Golf Resort: Bandon Dunes is a world-class golf resort located on the Oregon Coast near the charming community of Bandon. Guests come to experience golf as it was meant to be at Bandon Dunes' six distinct golf courses. That includes five 18-hole courses, which all rank among the top 16 public courses in the United States, according to Golf Digest. The resort is also home to an award-winning par-3 course, Bandon Preserve and the new Shorty's. The two short courses are 'Courses with a Mission,' with all net proceeds funding the Bandon Dunes Charitable Foundation. The Foundation supports communities along the South Coast of Oregon.   Beyond premier golf, guests delight in various dining options at Bandon Dunes’ collection of restaurants. Whether you're looking to enjoy locally-sourced, Pacific-Northwest cuisine accompanied by an award-winning wine list or prefer kicking back in a Scottish-style setting with traditional pub fare and local microbrews, there is something for everyone.   Working at Bandon Dunes is a dream for golf fans, outdoor enthusiasts, and hospitality professionals alike. The Bandon Dunes team works together to create trips of a lifetime for our guests. We are passionate stewards of our resort, our community, and our environment. As an endlessly curious group, we ask questions, share ideas, and always look for a better way. With a hard-working attitude, we help guide our guests through their pure golf experience, immersed in Oregon’s natural beauty and away from the demands of daily life.  

What You'll Do:

Run the shop, day in and day out. You’ll manage scheduling and timecards, maintain clean and fully stocked displays, and make sure the Lodge Shop consistently meets the resort’s standards for appearance and service.

Own the merchandising. Recommend markup and markdown strategies and evaluate current display techniques to maximize sales, inventory turns and profit margins.

Keep inventory tight. You’ll conduct quarterly inventories, implement receiving and inventory control procedures, and take proactive steps to minimize shrinkage and loss.

Develop your team. You’ll coach, train, and support Lodge Shop staff — from onboarding new hires to building sales skills on the floor. You’ll also assist with staff selection and contribute to training plans.

Report on what’s happening. You’ll serve as a resource to resort management on purchasing decisions, special orders, and logo merchandise. 

This role includes schedule flexibility across days, evenings, weekends, and holidays. You’ll be on your feet for extended periods and should be comfortable lifting up to 30 lbs.

What Makes You a Great Fit:

You have retail or merchandising experience. At least a year in a retail or merchandising role gives you the foundation you need here. Golf or hospitality industry experience is a plus, but not required.

You’ve led a team before. Whether that’s formal supervisory experience or stepping into a lead role, you know how to coach people, hold standards, and keep a team functioning well.

You’re comfortable with numbers. Merchandising is part art, part math. You should be able to read a sales report, understand margins, and use data to make better decisions about what to stock and how to price it.

You communicate clearly. You can talk to guests, collaborate with resort management, and give your team the direction they need — all in a professional, approachable way.

You stay composed when it gets busy. Peak season at a world-class resort is high-volume and fast-paced. You handle pressure well, adapt quickly, and maintain your standards even when things get hectic.

Perks and Benefits For Full Time Employees:

• Comprehensive Benefits Package: Enjoy a well-rounded benefits package that covers your health, wellness, and financial future.
• Paid Time Off: Take the time you need to relax and recharge with our PTO plan.
• Free Golf Privileges: Tee off at some of the most iconic courses in the world with complimentary golf access.
• Quarterly Incentives: When our team meets resort-wide performance goals, we get rewarded.  
• Complimentary Lunch: Stay energized with a complimentary lunch in our Staff Cafe during your shift.
• Resort Discounts: Save on dining and merchandise throughout the resort.
• Supportive Work Environment: Be part of a team that supports your growth and success, with opportunities to thrive in a collaborative atmosphere.
• Career Growth: Take advantage of continuous training and development opportunities to advance your career.

If you enjoy the mix of people leadership, creative merchandising, and day-to-day retail operations, this role is worth a close look. You’ll report to the Resort Retail Manager and work in one of the most beautiful and celebrated resort settings in the country.

  At Bandon Dunes Golf Resort, we are proud to be an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.   #bandondunes