Marketing Customer Experience Data Analyst

The Chevron Business Support Center (BASSC), located in Buenos Aires (Puerto Madero), Argentina, is accepting online applications to join the Buenos Aires Downstream Service Center Team. In addition to providing Downstream services support, the more than 1000 professionals that work at BASSC, provide expert information technology, human resource, finance, procurement, and solutions to Chevron partners around the globe.

Buenos Aires Downstream Service Center, provides back office and customer service support to the North America (US and Canada) and Latin America Retail, Aviation, Commercial & Industrial, Lubricants and Chemicals businesses.

Chevron is accepting online applications for the Customer Experience Data Analyst​ position.  

About the Role

We have an exciting opportunity for a Customer Experience Data Analyst.

Responsibilities for this position may include but are not limited to:

• Use analytics tools to measure the effectiveness of audience growth strategies and identify user trends

• Make recommendations on segmentation, profiling and engagement

• Utilize analytics tools (Google Analytics, Google Tag Manager, Tableau CRM) to capture campaign & ongoing engagement data visualizations

• Resolve business associated challenges by performing audit on data for ‘digital briefs’

• Acquire data from (primary or secondary) data sources and build and maintain “campaign” analytics dashboards

• Utilize SQL to store, process and handle and analyze structured data

• Partner with Audience Specialist for data stewardship

• Provide support to all data analysis for overall Marketing performance measurement (ROI)

• Identify new process or areas for improvement opportunities

About You

We know our greatest resource is the ingenuity, creativity and innovation of our people. Applications from motivated and talented individuals with a keen interest in the energy industry are encouraged.

Required Qualifications:

• Bachelor’s degree or higher in business or other relevant fields

• 4+ years of marketing operations experience

• Experience working in a global operations organization

• Strong skills with the ability to analyze, organize, collect and disseminate data with accuracy

• Technical knowledge in database design, data models, data mining and segmentation techniques using SQL

• Advanced English Level

Preferred Qualifications:

• Bachelor's degree with an emphasis on statistical and analytical skills, such as math or computer science

• Tableau Certified Data Analyst Certification

Relocation Options:  

Relocation will not be considered within Chevron parameters.  

International Considerations:  

Not considered.

Chevron participates in E-Verify in certain locations as required by law.