EntryFull TimeEN
Job Title
Retail FT Keyholder, Myers ParkJob Description
We are looking for a Retail Keyholder who is excited to join the leadership team and continue to develop at a growing company. Framebridge has re-imagined the framing experience to deliver beautiful, convenient, custom framing for a modern lifestyle. By eliminating the hassle and expense of traditional framing with our digitally-native, technology-driven platform, we have introduced the joy of telling and preserving stories and moments to a new generation. Customers order online in a few clicks, upload their art or mail it in using Framebridge prepaid packaging, and select from a curated selection of stylish frame choices. We custom frame and ship our product directly to the customer in a matter of days, ready to hang.
We are excited to be growing our brick and mortar retail spaces to better serve our existing customers and introduce Framebridge to new customers.
What You’ll Do:
Set the standard of offering exceptional customer service and representing the Framebridge brand in our retail stores
Support onboarding and training great retail associates
Execute and improve operational activities in our retail stores to ensure customer experience and financial goals are met
Apply excellent listening, oral, and communication skills to build relationships with our customers and coach retail associates
Demonstrate deep product knowledge and design advice to customers and train retail associates to do the same
Answer questions and troubleshoot issues using sound judgment
Offer suggestions to innovate and improve our retail experience
Anything required to deliver our 100% happiness guarantee
Qualifications:
Experience as an assistant manager or key holder in a customer service, retail, or hospitality role
An engaging personality with strong influence, interpersonal, communication, and relationship-building skills
Adaptability and willingness to work flexible hours, including evenings and weekends
Strong analytical and problem-solving skills with a track-record of delivering positive business results
Interest in design and excitement to work in a creative environment
Quick and eager learner of new tools, technology, products, and processes
Great time-management, organizational, and problem-solving skills
Extra Credit:
Degree in art, design, marketing or relevant fields
Some Perks:
We’re an incredibly hard-working and creative group. We’re passionate about our customers and their art.
Competitive pay
Paid Time Off and Paid Sick Time
Free frames
Team building events
Benefits:
Employee discount
Paid time off
Experience Level:
1 year
Weekly Day Range:
Monday to Friday
Weekend availability
Work Location: In person
Time Type
Full timeFramebridge is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.