Cellar Door Sales/Tour Guide

At Gibbston Valley, we’re more than just a winery, we are a place where guests come to unwind, reconnect, and experience the very best of the region. Surrounded by vines, our Cellar Door, Wine Cave, Restaurant, Spa, and Lodge offer visitors a unique taste of genuine kiwi hospitality.

As a Cellar Door Sales & Tour Guide, you’ll be the face of the brand -welcoming guests, guiding them through hosted wine tastings and immersive cave experiences and delivering memorable moments that reflect our story, our wines, and our values.

This role blends sales, storytelling, and hospitality - ideal for someone who thrives on connection, enjoys presenting to groups, and brings energy to every interaction.

About the role:

• Deliver the Gibbston Valley brand story through engaging, educational wine tastings and guided cave tours
• Provide a high standard of hospitality, aligning brand and commercial expectations
• Host a variety of guest types – from both local and international visitors
• Confidently support wine sales and help guests find products they love
• Create a warm, energetic environment that leaves a lasting impression

About you:

• Minimum 2 years' experience in in wine sales, cellar door, or wine tourism environments
• Strong understanding of New Zealand and international wine market
• WSET Level 3 essential
• Confident conducting tastings and communicating wine stories to international guests
• Experience working across both sales and operational hospitality environments preferred
• Ability to work weekends, public holidays, and peak tourism seasons
• Must have full NZ working rights NO SPONSORSHIP AVAILABLE
• Reliable transport (we’re 25 mins from Queenstown CBD)

We live by our values:

Care Always | Grow Together | Craft with Purpose | Honour the Land

As part of the Cellar Door team, you’ll bring these to life in every guest interaction.

Benefits:

• Enjoy mainly day shifts
• Work at one of New Zealand’s most iconic wine destinations
• Staff discounts on wine, dining, and spa services
• Supportive, close-knit team environment
• Ongoing training and development
• Access to EAP services

Location: Gibbston Valley Wines - Otago, Gibbston

Employment type: Full-time permanent position

Hours of work: Guaranteed 30 hours per week on a rotating roster, including weekends from Monday - Sunday.

Wage: Competitive pay plus commission on sales

Please note: We are only accepting applications from candidates with unrestricted work rights in New Zealand. Only shortlisted candidates will be contacted.