Care ADHD
CYP Bookings Coordinator - Remote
🇬🇧London, England, United KingdomRemote available2 days ago
£336K – £360KEntryFull Time
Salary: £28,000–£30,000 depending on experience
Location: Remote (UK only)
Hours: Full-time, Monday–Friday
Team: Children & Young People (CYP) Operations
Reporting to: Bookings Team Leader
✨Join Us at The Centre for ADHD Research and Excellence: Shaping the Future of Accessible Healthcare✨
At CARE ADHD, we’re working to make neurodevelopmental healthcare more accessible, compassionate and easier to navigate for families across the UK.
As our Children & Young People (CYP) service continues to grow, we’re looking for a highly organised, compassionate and operationally minded Bookings Coordinator to join our team.
This role sits at the centre of the patient journey, helping families move through assessment and treatment pathways smoothly whilst balancing clinical availability, operational processes and patient communication.
This is a fast-paced role in an evolving service, so we’re looking for somebody who is calm under pressure, highly organised and genuinely cares about creating a positive experience for children, young people and their families.
💫What we are looking for?
We’re looking for somebody with previous experience in bookings, scheduling, healthcare administration, patient coordination or another high-volume operational support role.
This role would suit someone who:
Experience working with children, families, healthcare services or vulnerable individuals would be highly beneficial.
Because this role supports CYP pathways, you’ll often be communicating with parents, carers, schools and clinicians, so professionalism, emotional intelligence and attention to detail are incredibly important.
😎What You’ll Be Doing:
Day-to-day, you’ll help coordinate and manage bookings across our CYP pathways, ensuring families are kept informed and appointments progress as smoothly as possible.
Your responsibilities will include:
This is a detail-heavy role where organisation, communication and consistency really matter.
🚀To thrive in this role you’ll need to:
What We Value
Care is at the heart of who we are - in how we support patients, and in how we treat each other as colleagues. We believe the way we show up for each other is just as important as what we do. Skills matter, but it’s our mindset, behaviours and willingness to learn, adapt and improve that protect the supportive culture we’ve built, and help us thrive together. We value:
🙏🏻What You Can Expect from Us
🗓️Our Hiring Process
We aim to make our hiring process as streamlined as possible.
A short introductory call with our Talent Team to talk through your experience, the role and what you’re looking for.
A competency-based interview with our Team lead /head of department.
This stage will focus on:
You may also be asked to complete a short scenario-based task relevant to the role.
We aim to keep the process straightforward, supportive and respectful of people’s time 😊
🩵Apply with Confidence
Studies show that men apply for roles when they meet around 60% of the qualifications, whereas women and other marginalised groups often apply only if they meet every requirement. If you believe you’re a great fit but don’t meet every single requirement, we encourage you to apply!
At Care ADHD, we’re committed to building a diverse and inclusive environment. We encourage applications from candidates of all backgrounds, especially those from historically marginalised communities, as we work together to create a more equitable future.
Closing date - 28 days (may close earlier due to volume of applications)
