Marsh is seeking a Business Analyst to join the Operations organization. In this role, you will be responsible for developing high quality business solutions that deliver valued business outcomes and informed decisions.
What can you expect?
To partner with the business and technology to design and deliver digital solutions for business problems
To identify areas of improvement within the business processes, systems and user experience.
To drive optimisation of operating models across Marsh, align them to best practices and realise benefits in terms of reduced costs, enhanced revenues, better controls, and improved client satisfaction
To work closely with Technology to build capabilities in business solution architecture and drive business adoption
We will count on you to:
Create Visios to map business processes
Drive standardization of processes, operating model and user experience across business solutions.
Lead workshops to identify problems, understand impact and help design global solutions.
Partner with local teams to understand nuances, document requirements, and enable adoption of global solutions; articulating and improving the user experience (Client or colleague)
Assists in the exploration of intricate solutions to highly complex business requirements
Be a self-starter; own and manage your own portion of the project plan and drive forward outcomes
Skills you need to have:
Experience in design/ implementation of automation solutions
Project management skills; drafting project plans, managing various types of stakeholders, and managing communications
Experience in business process modeling/Visio preferred
Excellent problem-solving and analytical skills
Experience working with global stakeholders and cultures
What makes you stand out?
Working knowledge of Agile methodology, including producing user stories and participating in sprints and daily scrums, as well as the latest ways of development through AI tools
Insurance domain knowledge
Demonstrated ability to facilitate large groups across multiple disciplines
Ability to communicate with all levels in the firm and outside of the firm
An inquisitive mind that is not afraid to question current ways of thinking
Coming up with creative solutions to business problems