It's fun to work in a company where people truly BELIEVE in what they're doing!
Purpose of the jobMinimum Requirements
Matric Grade 12
6 months relevant / Online experience
All Applicants needs to pass the supervisor numeracy test
Competencies
Must be PC Literate, able to print, receive and send emails
High attention to detail, work according to laid down procedures and processes
Meet deadlines
Complete work accurately and timeously
Clear communication style
Location: Pinelands
Key Responsibilities
Leading a team of pickers to achieve their daily KPIs
Review pickers performance and put plans in place to train, improve and find better ways of working
Coordinate pickers shifts to best align with the orders shape
Coordinate the handover of orders between store and drivers to ensure the right order goes to the right client
Identifying barriers to Perfect Order Rate (POR) including out of stocks and escalate to Floor and Admin and Inventory Manager
Assess the needs of the team (e.g. devices, printers etc) and escalate to Online Retail Manager for support
Order consumables (e.g. labels and bags) when required
Review and process credits
Minimize returns and credits by ensuring pickers pick the correct product and the best quality product
Oversee the deployment of asap! POS to ensure the service is always prominent for walk in customers
Engage with the Online Retail Managers to provide ongoing feedback on how to improve the picking operations
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
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