Appraiser I, Auto - Service Center - 12 months

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented below is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

Salary range (but not limited to):

59,300 - 72,500

 

About the role

We’re looking for an Appraiser I, Auto to join our growing team at our Toronto Service Centre location @ 64 Fordhouse blvd. Etobicoke. This is a 12 month opportunity secondment opportunity.

What you'll do here:

• Determine the causes and origin of damage that occurred during an accident through a in-person vehicle inspection. Claims handled will be of varying degrees of complexity depending on the incumbent's experience.
• 100% in office.  
• Assess and confirm collision related damage during intake appointment with insured.
• Inspect repair quality for insureds vehicles, ensuring the estimate correctly reflects the work done by body shops.
• Use digital automated evaluation systems to standardize repair estimates and avoid errors.
• Ensure productivity and service quality, using the appraisers' standards and procedures manual and relating performance to the Claims Department's quantitative and qualitative objectives.
• Address repair issues, if any, with shop to ensure repairs are at or beyond industry standard.

What you bring to the table:

• Minimum of 2-4 years' auto body repair experience, including knowledge of estimating software (Audatex and Mitchell) or an equivalent combination of post-secondary education in a related industry (or any combination of equivalent education and experience).
• Comprehensive knowledge of the principles and techniques of automobile physical damage repairs and replacement.
• Computer proficient and able to effectively navigate through various systems.
• Strong analytical skills with the ability to define problems, collect data, establish facts and draw valid conclusions.
• Effective verbal and written communication skills with the capability to draft estimates and damage reports for the shop.
• Commitment to continuing education.
• Must be customer driven.

Il s'agit d'un nouveau rôle au sein de notre équipe en plein croissance | This role is a new member of our growing team.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.