MidFull TimeEN
Regions Hospital has an opportunity available for a customer service focused individual with strong communication skills to work in a Guest Experience Security Rep position.
This position is responsible for providing and maintaining a safe and secure environment of the patients, visitors, and staff of Regions Hospital at our various entrances. In addition, this role will ensure that excellent customer service will be provided consistently to all patients, guests and staff that enter our facility. Guest Experience Security Representatives provide a variety of services ranging from assisting visitors in locating patients, communicating with hospital staff regarding visits, escorting visitors to various locations within the hospital and implementing de-escalation strategies as needed.
Work Schedule:
7:00a - 3:30p, every other weekend rotation
Required Qualifications:
2 years of experience in a customer service, patient care, guest service, mental health patient care setting or position using de-escalation strategies.
Preferred Qualifications:
Post high school education in the field of law enforcement.
One year of experience working in security, Law Enforcement, Military or in Mental Health. Law Enforcement Enrollment/Certification may be substituted.
At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.
We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.
At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.
Benefits Designed to Support Your Total Health
As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.
Join us in our mission to improve the health and well-being of our patients, members, and communities.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.
