Who is New England Seafood International? New England Seafood International (NESI) was established in 1991 and is an importer and processor of premium fresh and frozen sustainable fish and seafood. NESI employs circa 850 people across three sites in the UK and imports a wide range of wild and farmed fish and shellfish from all around the world. We are part of the Sealaska Corporation, an Alaska Native corporation formed in 1971 and which is owned by 26,000 Tlingit, Haida and Tsimshian shareholders, who are all bloodline descendants of the first settlers to the Americas. Our vision is to “show people how to enjoy fish every day” and we pride ourselves on our supply chain integrity, sustainable sourcing and high-quality product. Our values run through our business and are Respect, Customer Care, By Learning We Grow, Team Spirit and Integrity.
Title: Social Responsibility Manager Reporting to: Head of Social Responsibility Location: Chessington, Surrey Salary: dependent on experience + benefits Working pattern: Monday–Friday, 8:00–17:00 (40 hours per week), Hybrid working available.
Role Purpose This role plays a critical part in strengthening NESI’s approach to human rights due diligence, supplier performance, and ethical trade across global supply chains.
Combining data-driven insight with practical action, the role supports the identification, mitigation, and ongoing management of human rights risks, while driving continuous improvement with suppliers and internal stakeholders.
Key Responsibilities Human Rights Due Diligence & Risk Management • Support the identification, assessment, and mitigation of human rights risks across global value chains in line with the UN Guiding Principles on Business and Human Rights (UNGPs). • Develop and support implementation of risk-based action plans across key geographies and commodities. • Conduct and maintain human rights saliency assessments. • Support issue management and investigation processes, particularly where issues are identified through social audits, ensuring effective corrective action and closure. • Assist on other human rights projects as required. Supplier Monitoring, Data & Performance Insights • Analyse supplier performance across ethical and social responsibility metrics to identify trends and risks. • Monitor and support supplier compliance with social audit requirements (e.g. Sedex/SMETA), identifying gaps and supporting remediation. • Lead analysis of NESI’s Sedex programme, including compliance monitoring and audit trends. • Analyse SAQs and SMETA audits to identify recurring issues and root causes. • Analyse data from other assurance schemes (ASC, GlobalG.A.P., BAP) to triangulate findings. • Track corrective action plans arising from audits and support closure of non-conformances. • Develop and maintain datasets and dashboards ensuring accuracy and usability. • Translate complex data into actionable insights to inform decision-making and supplier engagement. Compliance & Reporting • Prepare clear compliance reports for internal and external stakeholders. • Support alignment with ethical standards and social audit requirements, including Sedex/SMETA compliance. • Contribute to annual Modern Slavery Statement preparation. • Support mapping of supply chain risks and vulnerabilities. • Stay up to date with legislation and industry best practice. Internal & External Engagement • Build strong cross-functional relationships across the organisation. • Engage with suppliers and customers on expectations and performance improvements. • Represent the organisation in industry initiatives (e.g. Sedex, FNET). • Support embedding of ethical trade considerations into business decisions.
Skills & Experience
• Bachelor’s degree in a relevant field such as Sustainability or Social Sciences. • Approximately 3 years’ relevant experience with knowledge of human rights and ethical supply chains. • Experience in data analysis and reporting, ideally within sustainability or ethical trade. • Experience using Sedex and analysing SMETA audits. • Strong analytical, communication, and organisational skills. • Passion for improving working conditions in global supply chains.
What Success Looks Like
• Improved visibility of human rights risks across the supply chain. • Data-driven insights informing business decisions. • Improved supplier performance and audit outcomes. • Strengthened due diligence processes aligned with best practice.
Benefits • 25 days holiday plus bank holidays • Pension: 5% employee / 3% employer contribution • Life insurance (3x annual salary) • Enhanced maternity and paternity pay • Discount and benefits platform • Cycle to Work scheme • Employee Assistance Programme • Sports & Social fund • Staff sales
