POSITION SUMMARY
- Contributes to defining Power Infrastructure Solutions product / solutions roadmap by consolidating Voice of Customer data to define market solutions primarily oriented, but not limited, to data center industry.
- Collaborate with cross-functional teams to ensure offering meets market needs.
- Defines product / solution requirements.
- Identifies value proposition.
- Subject Matter Expert for Power Infrastructure Solutions for executive, marketing, and sales teams.
- Power Infrastructure Solutions are complex products or solutions, mostly related to manufactured units which consist of Uninterruptible power and MV & LV Power distribution.
RESPONSIBILITIES
- Analyze Voice of Customer and provide intelligent and effective ideas, proposals or solutions
- Analyze cost and propose improvements
- Analyze competitor products, documenting strengths, and deficiencies in core functionality.
- Define, develop, and administer customer facing product evaluation programs.
- Engage with Services team to define and implement Power Solutions service offering.
- Gather information and analyze new trends and technology
- Gather and consolidate market intelligence by interfacing with Sales team and Solution Architects.
- Collaborate with cross functional teams to implement new technology in Infrastructure Solutions offering.
- Perform and maintain patent reviews for new offerings. Document data and provide details while interfacing with legal team.
- Create and maintain Product Documentation including user brochures, presentations, manuals, and technical documentation. Provide support to regionalize documents as needed.
- Work with Product Marketing team on creation of White Papers, Application Notes, Case Studies, and Articles, Videos.
- Work with Product Marketing team on product launch preparation and product launch.
- Support Solution architects and Application engineers with solution proposals and technical studies.
- Provide on-site critical customer consultations when required.
- Interface with other Vertiv product and engineering teams to coordinate integration with other hardware and/or software solutions.
- Provide training.
QUALIFICATIONS
Mandatory:
- Bachelor’s or higher Degree in Electrical engineering
- Experience in LV (low voltage) and MV (medium voltage) system design and applications
- 5+ years relevant industry experience.
- Technical expertise to translate customer needs/pain points to solutions
- Strong written/oral communication, especially in communicating customer needs and value propositions
- Proficiency with Microsoft Office suite, Smartsheet, and other business applications
- Informative knowledge about CAD, BIM and CFD tools.
- Fluent in English
- Research and analytical skills
- Experience in Data center design, build, commissioning or maintenance
- Propensity for innovation
- Effectively communicates technical information and complex ideas to technically diverse audiences.
Plus
Please note minimum and preferred requirements for education. This includes degrees, specializations and certifications.
PHYSICAL & ENVIRONMENTAL DEMANDS
- No special requirements. This is mostly office job with some traveling at meetings, conferences and other events. From time-to-time factory visit is required.
TIME TRAVEL REQUIRED
The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
- Customer Focus
- Operational Excellence
- High-Performance Culture
- Innovation
- Financial Strength
OUR BEHAVIORS
- Own It
- Act With Urgency
- Foster a Customer-First Mindset
- Think Big and Execute
- Lead by Example
- Drive Continuous Improvement
- Learn and Seek Out Development
At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $5 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com. If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers
