Director – Personal Lines Pricing, Product, Claims, and Underwriting Actuary for North America

Do you want to be at the forefront of insurance industry innovation and leadership? Do you want to partner with insurers across North America to help deliver cutting-edge capabilities across their organizations? Do you want to work with the original Insurtech, driving performance improvement through our technology? If so, this might be the opportunity for you!

WTW is looking for an experienced individual with personal lines insurance pricing, product, claims, and underwriting analytics experience in the North American market to join as a Property & Casualty (P&C) Associate Director in our Insurance Consulting and Technology (ICT) practice. You will have experience in leading analytics/actuarial teams within insurance carriers and will be excited about helping insurers reach their full potential. In this role you will collaborate with our team of pricing, claims, distribution, product management, underwriting and claims experts to sell and deliver consulting and technology solutions to our personal lines insurance clients. 

Note: This position can be based in a major North American market and is open to remote/virtual work. Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

The Organization

ICT provides a powerful combination of advisory services for insurance companies, integrated with leading-edge technology solutions and software, all underpinned by unparalleled analytical capability. In our personal lines practice, we work with insurers to help build, enable and embed advanced analytics throughout organizations, in order to transform performance for the business and for customers.

WTW has ambitious growth plans for our North America personal lines ICT practice. Our goal is to substantially increase our footprint in advising personal lines insurance clients as they seek to increase their analytical capabilities in pricing, claims, and underwriting, as well as across the broader organization. Our combination of market expertise and market-leading analytical software (in particular Radar) uniquely positions us to deliver meaningful impact for our clients. 

The Responsibilities

• Support and lead the pursuit of potential client engagements, including showcasing WTW’s strengths, establishing client needs, relationship building and crafting scope of work.
• Discuss and demonstrate applications of WTW’s technology products to clients
• Lead, build, and participate in teams to deliver client projects
• Execute work on client projects such as pricing, predictive modeling, best practice reviews and roadmaps, enhancing decision making and portfolio management, and implementation of externalized rating and underwriting.
• Leverage expertise in strategic aspects of pricing, product, claims, and underwriting analytics, as well as market knowledge, to serve as a subject matter expert
• Contribute to the development of WTW’s intellectual capital and future proposition development, including go-to-market strategy
• Mentor, lead, manage and develop more junior members of the team, potentially including both project engagements and direct reports
• Meet billable hour target and revenue goals, operating as a highly respected and effective consultant

The Requirements

• At least 7 years P&C personal lines experience in pricing, product, claims, and/or underwriting
• Actuarial professional designation by the CAS
• Knowledge of North American insurance marketplace and carriers
• Good understanding of core P&C personal lines insurance products
• Experience leading a pricing team
• Broad understanding of an insurance carrier’s operations, and how analytics can support and enhance this
• Ability to leverage past experience and expertise to adapt to current projects and challenges outside of core skill set
• Comfortable navigating ambiguity and developing innovative solutions
• Committed to training and mentoring less experienced colleagues
• Practiced in managing projects and delegating work to senior and junior colleagues
• Ability to communicate effectively at different levels and with different areas of the business, translating potentially complex data into digestible messages
• Available to travel as needed

Nice to Haves

• Experience with WTW technology solutions (notably Radar and Emblem)
• Experience performing predictive modeling for insurance applications
• Experience leading or participating on actuarial or underwriting transformation projects
• Experience using and deploying actuarial / analytical techniques outside of traditional actuarial areas (e.g. into distribution, marketing, claims, operations etc.)

• Experience incorporating AI applications into daily workflows and analytical projects

   

This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.
 

Compensation and Benefits 

Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only).

Compensation 

The base salary compensation range being offered for this role is $180,000.00-$250,000.00 USD annually.

This role is also eligible for an annual short-term incentive bonus. 

Company Benefits 

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

• Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
• Leave Benefits: Paid Holidays, Annual Paid Time Off (includes state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (only included for Washington roles)
• Retirement Benefits: Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans’ eligibility requirements.

Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.

If the position allows for flexible working: 

At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.

We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.

EOE, including disability/vets