MidFull TimeEN
The Operations Manager will also support customer service efforts, respond to inquiries, and resolve escalated concerns while monitoring revenue and expenses to meet budgetary targets. Responsibilities include compiling data and reports for leadership, and may involve supervising staff, including work allocation, training, performance evaluation, and personnel recommendations to promote productivity and adherence to internal procedures. Additional duties may include overseeing audit compliance, managing departmental systems, participating in committees or task forces, and performing other responsibilities as assigned.
This position is contract.
The Operations Manager will develop and implement policies and procedures aligned with organizational standards to ensure efficient and safe operations. This role includes participating in short- and long-range planning, as well as developing and implementing projects and programs to support the achievement of departmental goals.
The Operations Manager will oversee all facets of daily operations and business practices, ensuring compliance with university, state, and federal laws, policies, and regulations. Responsibilities also include monitoring revenue and expenses to meet budgetary goals, compiling data and reports for leadership, and supporting customer service efforts by responding to inquiries and resolving escalated concerns.
This role may include supervision of staff, including work allocation, training, performance evaluation, and recommendations for personnel actions to promote productivity and adherence to internal procedures. Additional responsibilities may include overseeing audit compliance, maintaining departmental systems, participating in institutional or external committees, and performing other duties as assigned.
Bachelor's degree -OR- equivalent combination of education and experience.
5+ years of related experience.
Senate Bill 1310- The Florida Senate (https://www.flsenate.gov/Session/Bill/2023/1310) is conditional upon meeting all employment eligibility requirements in the U.S.
SB 1310: Substitution of Work Experience for Postsecondary Education Requirements
A public employer may include a postsecondary degree as a baseline requirement only as an
alternative to the number of years of direct experience required, not to exceed:
• (a) Two years of direct experience for an associate degree;
• (b) Four years of direct experience for a bachelor’s degree;
• (c) Six years of direct experience for a master’s degree;
• (d) Seven years of direct experience for a professional degree; or
• (e) Nine years of direct experience for a doctoral degree
Related work experience may not substitute for any required licensure, certification, or registration
required for the position of employment as established by the public employer and indicated in the advertised description of the position of employment.
Minimum Qualifications that require a high school diploma are exempt from SB 1310.
Working at USF
With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF‘s rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida’s best large employers, ranked No. 1 among the state’s 12 public universities. Our first-class benefits package includes medical, dental and life insurance plans, retirement plan options, employee and dependent tuition programs, generous leave, and hundreds of employee perks and discounts.
About USF
The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg, Sarasota-Manatee and USF Health. USF is recognized by U.S. News & World Report as a top 50 public university and the best value in Florida. U.S. News also ranks the USF Health Morsani College of Medicine as the No. 1 medical school in Florida and in the highest tier nationwide. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $738 million in research funding in 2024 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of more than $6 billion. USF’s Division I athletics teams compete in the American Athletic Conference. Learn more at www.usf.edu.
Compliance and Federal Notices
This position may be subject to a Level 1 or Level 2 criminal background check.
Applicants have rights under Federal Employment Laws:
The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.
Family and Medical Leave Act (FMLA)
Applicants for USF employment are entitled to request reasonable accommodation(s) in the application process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Visit the Central Human Resources ADA Accommodations webpage for more information on requesting an accommodation during the application/interview process.
Equal Employment Opportunity
The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains affirmative action programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws. This job description does not constitute an employment contract.
