When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
The Rehabilitation Assistant provides support to the Physical Therapy Department to ensure a positive and efficient patient care experience. Responsibilities include assisting with patient care, maintaining clean and organized treatment areas, managing supplies, and supporting administrative functions. This role requires direct interaction with patients, staff, and other healthcare professionals in a dynamic, patient-centered environment.
Job Description:
Patient Interaction and Care Support
- Greet patients warmly and escort them to treatment areas.
- Provide necessary information during registration and assist patients in preparation for treatment.
- Perform supervised therapeutic exercises with patients and assist therapists with treatments requiring two-person assistance.
- Apply approved treatment modalities under direct supervision.
Maintenance and Organization
- Clean and prepare treatment areas and patient equipment in accordance with departmental standards.
- Ensure availability of clean linens and manage their distribution and removal.
- Maintain and restock supplies, cleaning and maintaining equipment logs, and forms as needed.
Administrative Support
- Answer phones professionally, take accurate messages, and transfer calls appropriately.
- Assist with patient scheduling, billing, and other secretarial duties as needed.
- Monitor and maintain photocopying, scanning, faxing, and shredding tasks and ensure timely management of documents.
Team Collaboration
- Work effectively with the rehabilitation team to deliver high-quality, patient-centered care.
- Collaborate with colleagues across departments to meet the hospital's standards of service and care.
Performance Standards
- Courtesy and Communication: Exhibit professionalism, respect, and empathy in all interactions. Use active listening and provide clear, compassionate communication.
- Teamwork: Support coworkers through collaboration and mutual respect. Maintain a positive and cooperative attitude.
- Efficiency and Responsiveness: Respond promptly to patient needs and adhere to timelines for service delivery.
- Patient Safety: Consistently follow infection control guidelines, handwashing protocols, and safety measures.
Qualifications
- Education: High school diploma or equivalent required. Courses or work experience in health/patient care, physical therapy, or exercise training preferred.
- Skills:
- Strong interpersonal and communication skills.
- Basic computer and typing proficiency.
- Excellent organizational abilities and attention to detail.
- Physical Requirements:
- Ability to lift up to 50 lbs, push/pull heavy weights, and assist with patient transfers.
- Ability to stand, walk, and stoop for extended periods.
- Fine motor skills for repetitive hand movements.
Working Conditions
- Hospital and outpatient clinic environment with potential exposure to blood/body fluids and infectious diseases.
- Must comply with infection control guidelines and maintain a safe, professional environment.
Pay Range:
$20.00 - $26.92
The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.
As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.
More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.
Equal Opportunity Employer/Veterans/Disabled
