Job Description – Oracle Incentive
Compensation (ICM) Cloud Architect
Role Overview
We are seeking an experienced Oracle
Incentive Compensation Cloud Architect to design, implement, and optimize
Oracle ICM Cloud solutions within the broader Oracle CX ecosystem. The role
involves both solution architecture and hands-on development, including
configuration, customization, and integration with related Oracle Cloud
modules. The ideal candidate should have deep expertise in Oracle Incentive
Compensation Cloud, coupled with a strong understanding of sales performance
management and incentive processes.
Key Responsibilities
-
Lead the
design of Oracle Incentive Compensation (ICM) Cloud solutions.
-
Strong
communication and stakeholder management skills
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Collaborate
with business stakeholders to gather requirements and translate them into
scalable technical solutions.
-
Configure,
develop, and customize ICM Cloud modules to meet client-specific needs.
-
Design
and implement compensation plans, crediting rules, rollups, and incentive
models.
-
Develop
integrations with other Oracle Cloud modules
-
Provide
technical leadership to offshore/onsite teams and ensure smooth delivery.
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Conduct
unit testing, SIT, UAT support, and performance tuning of ICM
implementations.
-
Stay
updated on Oracle Cloud quarterly releases, new features, and best
practices.
-
Prepare
solution design documents, technical specifications, and user training
material.
-
Support
production systems, troubleshoot issues, and implement enhancements.
Required Skills & Experience
-
Atleast
10+ years in Oracle Incentive Compensation (ICM) Cloud.
-
Strong
understanding of sales performance management, incentive structures, and
compensation rules.
-
Hands-on
experience in ICM configuration, plan setup, rollup hierarchy, transaction
processing, and credit assignment.
-
Experience
in ICM integrations using REST, SOAP, and Oracle Integration Cloud (ICM
iPaaS).
-
Proficiency
in SQL, PL/SQL, BI Publisher, and OTBI reports.
-
Familiarity
with Oracle CX Clouds is preferred.
-
Ability
to design scalable, high-performing ICM solutions.
-
Strong
problem-solving, analytical, and communication skills.
-
Should be
able to work independently on pre-sales work and sales demos to customer.
-
Guide
team to create new artifacts considering future trends
Nice to Have
-
Oracle
Cloud certification(s).