Health Care Facility Surveyor, South Region

The Massachusetts Department of Public Health (DPH) is seeking qualified individuals dedicated to public health, quality of life, and safety to conduct surveys within Massachusetts nursing homes, hospitals, and other health care facilities, and review inspection findings. 

Please note: these positions may be required to work occasional weekends.

Health Care Facility Surveyors will play a vital role in ensuring our nursing homes, hospitals and other health care facilities comply with all state and federal regulations. The ideal candidates will have experience working in a health care setting and an understanding of regulations and policies that apply to nursing homes, hospitals, and other health care facilities in Massachusetts.

Duties and Responsibilities (these are a general summary and not all-inclusive):

• Inspects and surveys departments of health care facilities and services to determine compliance with rules and regulations for certification and licensure.
• Drafts reports on health care facilities and services relative to conformance with federal requirements and state regulations (based on on-site inspections and desk reviews). 
• Evaluate plans of correction submitted from health care facilities and conduct follow-up visits to determine ongoing compliance with rules and regulations for certification and licensure.
• Participates in the development of methods of evaluating health care facilities, services, and related programs, in order to determine the degree of acceptance and utilization of health care, type and breadth of service, characteristics of recipients, the extent of involvement of professional workers, operational costs and other related activities.
• Provides consultation, guidance, and training to facility’s health care professionals and other staff involved in patient care, and direction of programs.

Required Qualifications: 

• Knowledge of the principles and practices of health care administration.
• Proven experience in the health care profession, in addition to basic investigative skills.
• Familiarity with the factors, trends, and problems in providing health care services to client groups such as infants, the aged, and the infirmed.
• Ability to write clearly and concisely.
• Capacity to establish and maintain effective working relationships with agency officials, staff associates, other employees, providers, vendors, and health care administrators.
• Skilled in exercising a high degree of initiative, judgment, discretion, confidentiality, and decision-making to achieve objectives.

Preferred Qualifications:

• Registered dietician, social worker, physical or speech therapist, with a current Massachusetts license and with a minimum of 3-5 years working in a healthcare facility setting (preferably nursing homes).
• Proficient usage of Microsoft Office products including Excel, Word, and Outlook.
• Excellent critical thinking and problem-solving skills with the capacity to demonstrate strong interpersonal, interviewing, teamwork, communication, and organizational skills.
• General knowledge of Massachusetts state and federal regulations related to hospitals and nursing homes.

Please Note: These positions survey facilities statewide, with most of the assignments in the South Region (South of Boston to Cape Cod and the Islands). These are field positions, and candidates will need access to reliable transportation; travel into the Division’s main office in Marlborough will be occasionally required.  

About the Department of Public Health:

The mission of the Massachusetts Department of Public Health (DPH) is to prevent illness, injury, and premature death, to assure access to high quality public health and health care services, and to promote wellness and health equity for all people in the Commonwealth.
 
We envision a Commonwealth in which all people enjoy optimal health. Massachusetts ranks among the healthiest of states according to comparative analyses, but we face numerous challenges, including chronic and infectious disease, substance abuse, violence, preventable hospitalizations, and health disparities.
 
DPH coordinates programs and policies to address specific diseases and conditions and offer services to address the needs of vulnerable populations. We also develop, implement, promote, and enforce regulations and policies to assure that the conditions under which people live are most conducive to health and enable people to make healthy choices for themselves and their families. We license health professionals, healthcare facilities and a variety of businesses that impact public health. We operate the state laboratory and four public health hospitals. We monitor health status and manage vital records including births, marriages and deaths. We educate people about public health issues and work closely with local boards of health and community partners to identify and solve public health problems.

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Pre-Hire Process:

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori

Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines. 

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.

ADA Reasonable Accommodation:

If you require a reasonable accommodation with the application/interview process, please contact us at: EOHHS Candidate ADA Requests

For questions concerning this requisition, please contact Employment and Staffing Customer Service at 1-800-510-4122, #4.

For technical questions accessing MassCareers, please contact Mass HR at 617-979-8500.

First consideration will be given to those applicants that apply within the first 14 days.

MINIMUM ENTRANCE REQUIREMENTS: 

Applicants must have at least (A) four years of full-time, or equivalent part-time, professional experience in the fields of health care or medical care in a recognized clinic, hospital or medical facility, and (B) of which at least two years must have been in an administrative, managerial or supervisory capacity, or (C) any equivalent combination of the required experience and he substitutions below.  

Substitutions:  

I. A Bachelor's degree with a major in health care administration, hospital administration or public health may be substituted for a maximum of two years of the required (A) experience.*  

II. A Graduate degree with a major in health care administration, hospital administration or public health may be substituted for a maximum of two years of the required (A)experience and one year of 'he required (B) experience.*  

*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.  

NOTE:  Educational substitutions will only be permitted for a maximum of three years of the required experience.  Substitutions will be permitted for a maximum of one year of the required (B) experience.  

SPECIAL REQUIREMENTS: Based on assignment, possession of a current and valid Massachusetts Motor Vehicle Operator's license may be required.

Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

An Equal Opportunity / Affirmative Action Employer.  Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law.  Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements.  We encourage individuals who believe they have the skills necessary to thrive to apply for this role.