Guardian Australia is part of Guardian News & Media (GNM), publisher of theguardian.com. As a leading global media organisation, we are renowned for our pioneering independent journalism and our award-winning digital products.
We are seeking a production assistant to monitor sites and work with colleagues to ensure the highest editorial, technical, production and design standards are maintained across the network.
This role is being offered on a full-time permanent basis. The role will work over a seven-day roster (ordinarily including at least one weekend day) with some early starts and/or late finishes.
In this role you will…
- Deal with the daily flow of production requests and queries from the editorial and project teams across the Guardian’s production offices globally
- Troubleshoot technical problems that impact on editorial production, escalate these when necessary, and to manage communiqués about production issues across the organisation
- Write daily traffic reports for editorial colleagues using our in-house analytics tool
- Assist and advise on digital best practices across the Guardian's platforms, supporting production desks internationally in upholding editorial standards
- Work closely with digital development and product teams to help improve the production system and editorial tools
- Complete production tasks for Guardian Australia as directed by editors
- Assist each news desk with production tasks associated with major breaking news stories
- Assist with the creation of visual materials including videos, podcasts, quizzes, galleries, polls, competitions and bespoke multimedia pieces
- Respond to concerns from the readers' editor, the legal team, managing editors and the syndication department
- Process takedowns and corrections in a timely manner
- Advise on the production of advertising features and to maintain the integrity of the Guardian's digital archive
- Run those areas of the network not assigned to individual teams
- Coordinate the correct tagging of content on theguardian.com
- Curate the Guardian’s premium content series
- Update and create guidelines around Guardian methods and practices
- Work with IT department to diagnose and respond to technical issues
- Assist with the creation and delivery of Guardian newsletters and other off-platform materials
- Assist with delivery of content via Guardian social media platforms
- Provide production training for production personnel and maintain user documentation on tools, the front end and external platforms
- Assist with the packaging and arrangement of Guardian stories and features
- Represent the team and build effective working relationships with colleagues globally
- Liaise between commercial and editorial departments so as to ensure transparency across the business
- Assist in the building of responsive charts, cartoons, diagrams, graphs, maps and other visual storytelling tools
- Assist with quality assurance and testing of Guardian interactive projects, including page weighting, bugs and general user experience
- Advise on technical implementation of sponsored materials
- Liaise with London production/technical/editorial teams to be aware of technical and production issues across all areas of GNM digital development
- Build effective working relationships with colleagues across relevant departments within Guardian News and Media
You’ll bring….
Knowledge and experience
- Journalistic experience in a print or online environment
- Understanding and enthusiasm for The Guardian’s editorial values
- Experience of working in a changing and pressurised environment
- Knowledge of web production and design
- Demonstrable enthusiasm for and interest in web journalism
- Experience with content management systems
- Knowledge of web production and design
Skills / behaviours
- A passion for independent journalism and an understanding of our editorial code and values
- Delivery focused and ability to find creative solutions to problems
- Able to remain calm working under pressure and to tight deadlines
- Able to do routine work consistently and efficiently
- Efficient, organised and good at managing priorities
- Excellent attention to detail
- Computer skills, including CMS
- Web design skills desirable, including intermediate Photoshop and Illustrator
- Strong interpersonal and effective communication skills, with an ability to build effective working relationships with people at all levels and in multiple time zones
- Ability to give difficult feedback to senior members of staff
- Organised, tactful, able to work on own and as part of a team
- Determination and willingness to go the extra mile
About working at Guardian Australia…
- Hybrid working
- Employee assistance program (EAP) to support employee wellbeing
- Paid volunteer leave
- Dedicated diversity and inclusion employee groups, action plans (including our Reconciliation Action Plan) and cultural competency training
- Guardian digital subscription
For more information please view the full job description here.
This role is being offered on a full-time permanent basis. The role will work over a seven-day roster (ordinarily including at least one weekend day) with some early starts and/or late finishes.
To apply for this position, please apply online and upload your résumé (maximum three pages) plus covering letter. In your covering letter please outline your motivation for applying for the role and why you think you are suitable.
Closing date for applications: Thursday 28 May 2026
If you have application questions or if you require an adjustment to be made during the recruitment process, please email australia.hr@theguardian.com
We believe that our role in the Australian media is to give a voice to the most marginalised people in society and value and respect all differences in all people — including people of colour, Aboriginal and Torres Strait Islander peoples, people from different social classes, people with diverse gender and sexual identities, and people with disabilities (seen and unseen). We believe that these communities must be centred in the work we do, bringing a new perspective and a diversity of thought. We also encourage flexible working and aim to create a work environment where all employees feel respected.
