This role is responsible for accurate and timely transaction processing in WebCenter, Oracle AP, and Concur, in accordance with defined service level agreements (SLAs), standard operating procedures, and internal control requirements.
The role operates under supervision, follows established work instructions, escalates exceptions as required, and contributes to stable AP service delivery within the GBSC.
- Invoice Processing & AP Operations
- Perform invoice receipt and scanning via WebCenter (including invoices received by email, where applicable).
- Enter invoice details accurately into WebCenter and Oracle AP, including PO number, receipt reference, and GL coding as instructed.
- Support PO and non‑PO invoice processing, including invoice matching and submission for approval.
- Run standard AP operational reports (e.g. Invoice on Hold, Expected Receipts, Uninvoiced Receipts) and assist with basic follow‑ups with requestors under guidance.
- Escalate invoice discrepancies (e.g. incorrect PO, missing receipt, coding issues) in accordance with documented exception‑handling procedures.
- Employee Travel & Expense (T&E) Processing Support
- Review employee expense claims in Concur for completeness and basic compliance with policy.
- Update GL or cost center coding in line with approved instructions and revalidate claims in Oracle AP.
- Communicate with employees and approvers using approved templates to resolve errors, missing documentation, or incorrect submissions.
- Escalate unresolved or repeated claim issues in line with exception‑handling guidelines.
- Payment Support
- Assist with payment processing activities, including preparation of payment runs and remittance advice distribution, under supervision.
- Support resolution of basic payment‑related inquiries in accordance with established procedures.
- Month‑End Close & Operational Support
5. Compliance & Controls
6. Continuous Improvement, Projects & Training
- Support AP‑related projects and initiatives aimed at driving continuous process improvement, efficiency, and standardization.
- Identify opportunities to simplify AP processes and improve data quality within Oracle.
- Assist in the development, updating, and maintenance of AP training materials, job aids, and process documentation.
- Conduct periodic training sessions or knowledge‑sharing activities for employees and stakeholders to enable accurate and quality AP processing in Oracle.
- Support change management activities related to system enhancements, process updates, or policy changes impacting AP operations.
Knowledge, Skills and Abilities:
- Bachelor’s degree in Accounting, Finance, or related field. Professional accounting certification (e.g., CPA, ACCA) is a plus.
- Strong knowledge of AP processes, ERP systems (e.g., Oracle, SAP B1), and financial controls.
- Foundational knowledge of accounting concepts (AP, accruals, GL coding)
- Strong written and verbal communication skills for stakeholder engagement and customer interactions.
- Experience working in a GBSC environment is preferred.
- Good English proficiency.
- Collaboration/teamwork/respect-each-other mindset in a humble/friendly way.
- Strong ethics as a finance professional.
- Familiar with Oracle and Hyperion
Work Environment:
- Normal office setting with desk/chair and PC.
- Must be able to travel on an ad-hoc basis.
Experience:
- Minimum of 3 years of experience in Account Payable, with at least 2 years in a GBSC environment.
- Hands-on experience in US/local GAAP accounting and SOX audit management.
- ERP enhancements/implementation experience as a plus (Oracle preferred).
Education:
- Bachelor degree in accounting or finance
