Helpdesk Engineer

Helpdesk Engineer | Brighton | 26-30k

My client, a growing successful IT Support company in Brighton are currently seeking an experienced Help Desk Engineer to join the team. This is a full-time permanent position with a salary of up to 30k, dependent on experience.

The successful candidate will be responsible for remote support to end-users from the Brighton office, as well as technical on site support for some clients.

Key Responsibilities:

• Commissioning new tenancies on Office 365
• Providing technical support to clients, both remotely and on-site
• Installing and configuring desktops, laptops and printers
• Troubleshooting and resolving hardware and software issue

Skills & Experience:

• Proven experience in a similar IT support role
• Office 365 experience is vital for this role, particularly commissioning new tenancies on Office 365
• Experience dealing with end-users in person and on the phone
• Experience supporting SME's would be beneficial, particularly having worked for an MSP
• Experience supporting and installing desktops and laptops (Windows 8-11 Pro)

For the full job spec and further information regarding bonuses, apply with an up to date CV!