Purpose of the Role
The Freelance Compliance Consultant provides independent, specialist support to health and social care providers to strengthen regulatory compliance and improve service quality. Working on a self‑employed basis, the consultant is sub‑contracted by Delphi Care Solutions to deliver mock CQC inspections, quality audits, and improvement-focused consultancy across a range of care settings.
This role is suited to experienced care professionals who want the flexibility of self-employment while contributing to meaningful improvements in care delivery.
Key Responsibilities
- Carry out mock CQC inspections across all regulatory domains.
- Review policies, procedures, care plans, and compliance documentation.
- Observe care practice and interview staff, managers, and service users.
- Produce clear, structured, evidence-based reports outlining findings and recommendations.
- Support services to develop and implement action plans.
- Provide expert guidance on regulatory expectations and best practice.
- Maintain up-to-date knowledge of CQC frameworks and sector developments.
- Manage your own workload, schedule, and administrative responsibilities as an independent consultant.
- Represent Delphi Care Solutions professionally when working with clients.
Requirements
Person Specification
Essential Criteria
Qualifications & Experience
- Significant experience in health or social care leadership, quality assurance, or regulatory compliance.
- Proven experience conducting mock inspections or regulatory audits, aligned to CQC frameworks.
- Demonstrable ability to evaluate evidence, identify risks, and provide practical, improvement‑focused recommendations.
- Strong capability in producing comprehensive, evidence‑based reports, using structured formats such as Delphi’s reporting template to present findings clearly and professionally.
Skills & Competencies
- Excellent verbal communication and interpersonal skills, with the ability to engage confidently with staff at all levels.
- High standard of written communication, with the ability to produce clear, accurate, and well‑structured reports.
- Strong analytical and critical thinking skills, with the ability to interpret complex information and draw balanced conclusions.
- Ability to work independently, manage time effectively, and prioritise workload across multiple assignments.
- Professional judgement, objectivity, and the ability to deliver constructive feedback sensitively and effectively.
Professional Requirements
- Self‑employed status with the ability to work on a sub‑contracted basis.
- Enhanced DBS (or willingness to obtain one).
- Professional indemnity and public liability insurance.
- Access to transport for on‑site visits.
- Commitment to maintaining confidentiality and adhering to professional and ethical standards.
Desirable Criteria
- Experience delivering consultancy, coaching, or service improvement support.
- Knowledge of quality improvement methodologies or change management approaches.
- Experience working across multiple care settings (e.g., residential, nursing, supported living, domiciliary care).
- Accreditation or training in compliance, auditing, or quality assurance frameworks.
Benefits
Working Arrangement
This is a self‑employed, contracted role. Consultants:
- Operate independently and are responsible for their own tax, insurance, and business obligations.
- Choose which assignments to accept based on availability and interest.
- Are engaged on a project-by-project basis with no guaranteed minimum hours.
- Submit monthly invoices for completed work and approved expenses.
- Deliver work autonomously while meeting Delphi’s quality and reporting standards.
