In-Villa Dining Supervisor - Six Senses Con Dao

Vision & Brand Commitment

As In-Villa Dining Supervisor, I fully embrace the vision of Six Senses to help people reconnect with themselves, others, and the world around them. Guided by our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsibility, playfulness, and pioneering wellness, I am committed to delivering exceptional guest journeys while developing hosts to become the very best versions of themselves.

Sustainability Commitment

Sustainability remains at the core of Six Senses operations. I will ensure compliance with all environmental and social responsibility directives, including waste reduction, elimination of single-use plastics, responsible sourcing, and adherence to Sustainability Guidelines.

Out of the Ordinary Experiences

I will deliver “Out of the Ordinary” experiences that inspire, delight, and create meaningful stories. By blending innovation, surprise, authenticity, and thoughtful details, every guest interaction will be transformed into a memorable wellness journey.

Key responsibilities include:

• Supervise daily In-Villa Dining operations to ensure smooth service flow, quality standards, and guest satisfaction.

• Coordinate order taking, preparation, delivery, and service with Kitchen, Stewarding, Housekeeping, and Butler teams.

• Ensure all in-villa dining orders are delivered accurately, on time, and in line with brand standards.

• Handle guest requests, special arrangements, and complaints professionally, ensuring effective service recovery.

• Conduct daily briefings, assign duties, and manage staff schedules and rosters.

• Train, coach, and support team members to maintain high service standards.

• Monitor cleanliness, hygiene, and safety standards in all service areas.

• Ensure proper handling, storage, and maintenance of service equipment and supplies.

• Monitor stock levels, control costs, and support inventory management.

• Prepare daily operation reports and communicate key issues to management.

• Ensure compliance with Six Senses standards, SOPs, and service procedures.

• Perform other duties as assigned by Management.

Responsible Business & Compliance

All operations will be conducted ethically, transparently, and in compliance with local laws and company policies. I will ensure a safe and secure environment for guests, hosts, and assets while maintaining positive relationships with local communities and stakeholders.

Skills & Experience

The role requires:

• Diploma or Bachelor’s degree in Hospitality Management, Food & Beverage, or related fields.

• Minimum 2–3 years of experience in F&B operations, preferably in In-Villa Dining / Room Service / Supervisor roles at upscale hotels or luxury resorts.

• Strong knowledge of F&B service procedures, room service operations, food safety, and hygiene standards.

• Good leadership, team supervision, training, and scheduling skills.

• Good command of spoken and written English; additional languages are an advantage.

• Strong communication, problem-solving, and guest service skills.

• Professional appearance, positive attitude, and strong service mindset.

I maintain a thorough understanding of Six Senses brand standards, operational guidelines, and service philosophy.

Who we are

Six Senses serves as a changemaker and maintains a leadership commitment to community, sustainability, emotional hospitality, wellness, and crafted experiences, infused with a touch of quirkiness.

Whether an exquisite island resort, mountain retreat, or urban hotel; Six Senses unites a diverse, multinational, and multicultural portfolio of properties. Each host brings to life the values in their own way, while delivering on the brand’s vision: to reawaken people’s senses so they feel the purpose behind their travels and ultimately reconnect with themselves, others, and the world around them.

You’re about to be the author of this journey that takes you through life’s undiscovered passageways, hidden treasures, and meaningful experiences.

It’s a story unlike any other. Out of the ordinary, one could say. A journey across lands and seas, a tale about what it means to connect to the world around us.

Let the journey begin.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.