Account Solution Engineer - A&D/GovSI (All Levels)

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Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

ABOUT THE TEAM
Salesforce's Aerospace & Defense and Government System Integrator practice sits at the intersection of enterprise cloud and mission-critical national security programs. We serve defense primes (Lockheed Martin, Raytheon, Boeing, Northrop Grumman), government SIs (Leidos, SAIC, Booz Allen, Accenture Federal), and the broader A&D sector with solutions that meet NIST, FedRAMP High, CMMC, and DoD Impact Level requirements—and increasingly, with agentic AI capabilities that deliver measurable program value.

THE ROLE
We need an SE who fluently speaks both the language of complex enterprise programs and modern cloud architecture—and who can build, not just present. You'll serve as the technical trusted advisor and deal quarterback across A&D primes and large Federal SI accounts: uncovering program requirements, architecting solutions that fit within complex compliance and classification constraints, and building proof-of-concept environments that move programs from interest to commitment. Agentic AI is core to how we're positioning Salesforce in this market—you need to be able to design and prototype Agentforce solutions for A&D use cases, not just describe them.

WHAT YOU'LL DO

• Engage directly with A&D primes and large Federal SIs to understand program goals, mission requirements, and technical constraints—including OT/IT convergence, sustainment operations, and supply chain complexity
• Map customer challenges to the Salesforce platform: Sales Cloud, Service Cloud, MuleSoft, Tableau, Agentforce, Data Cloud, and GovCloud+
• Design, build, and deliver compelling, tailored demos and POC solutions for A&D/SI use cases: program management, logistics and sustainment, acquisition lifecycle management, case/investigation management, supply chain visibility, and partner/subcontractor operations
• Architect and prototype Agentforce solutions for A&D environments—including agent design for program workflows, grounding/RAG strategies for controlled technical data, multi-agent orchestration, and production readiness assessment for complex program environments
• Clearly articulate Salesforce's security and compliance posture to technical evaluators, CISOs, and program security officers
• Support RFI/RFP responses by contributing technical content, demo scenarios, and architecture documentation
• Partner with Account Executives, Capture Managers, and Customer Success in a team-selling environment to support pursuit strategy and pipeline development
• Build reusable POC assets, playbooks, and best-practice guides tuned to A&D and Federal SI delivery patterns
• Feed structured Voice of the Customer insights back to Salesforce Product; inform messaging and plays with Product Marketing

WHAT YOU BRING
Required

• 7+ years of experience as a Solution or Sales Engineer for a CRM, enterprise SaaS, or mission IT company—with A&D or Federal SI customers strongly preferred
• Hands-on Agentforce, Data Cloud, and Salesforce Platform builder: able to prototype agentic workflows, automation, and integration patterns from scratch
• Practical AI fluency: working knowledge of LLMs, RAG/grounding, agentic system design, and production behavior—including safety, reliability, and governance considerations relevant to complex A&D program environments
• Deep discovery and MVP scoping: able to run technical and business discovery with both prime program offices and SI delivery teams, define agentic use cases, set measurable success criteria, and produce a feasible architecture and activation plan
• Familiarity with federal compliance frameworks: CMMC given the prime/SI customer base
• Strong written, verbal, and whiteboard communication skills—able to engage C-suite primes executives and hands-on delivery engineers with equal fluency
• Ability to work cross-functionally in a fast-paced, team-selling environment managing multiple complex pursuits simultaneously
• U.S. citizenship required; ability to obtain and maintain a DoD security clearance preferred
• Ability to travel domestically, including to customer sites, military installations, and industry events

Preferred

• Salesforce certifications: Administrator, Sales Cloud, Service Cloud, Platform Developer, or Public Sector Solutions
• Experience with Apex, Lightning Web Components, or equivalent full-stack engineering background; comfort with SQL and/or Python
• Experience with agentic engineering tooling (Cursor, Claude Code, Agentforce Vibes, or similar)
• Familiarity with GovCloud, AWS GovCloud, or Azure Government environments
• Understanding of OT/IT convergence in aerospace manufacturing, defense sustainment, and complex supply chain environments
• Experience with prime-led SI teaming arrangements and subcontract structures
• Background supporting CMMC compliance assessments or C3PAO audit preparation for prime or subcontractor customers

EDUCATION
B.S. in Computer Science, Software Engineering, MIS, or equivalent work experience.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $113,330 - $210,910 annually There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $124,670 - $231,980 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.