About Us:
Welcome to EastWest BPO, where we've been experiencing phenomenal growth since 2009 and we're thrilled to share our excitement for what's to come! We've expanded from a single location to four, including two domestic offices in Ortigas Pasig and San Fernando, Pampanga, as well as two international offices in Virginia and Atlantic City and we've earned over 50 loyal clients across multiple industries. And the best part? All of this growth has come from client referrals and word-of-mouth recommendations alone, without any need for marketing or advertising. We value career growth and have seen many of our employees climb the ranks.
Discover exciting possibilities that await you at EastWest BPO! Join the #EastWestBPOfamily!
View more open positions: https://www.eastwestbpo.com/jobs
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Job Description:
We are seeking a highly motivated and results-driven Outbound Sales Agent to join our team. As an Outbound Sales Agent, you will be responsible for actively prospecting, qualifying, and closing business-to-consumer (B2C) sales opportunities. You will engage with potential clients through outbound calls, presenting our products/services, and building strong relationships to drive sales growth. The ideal candidate possesses excellent communication skills, a strong sales acumen, and a passion for exceeding targets in a B2C sales environment.
Qualifications:
- Minimum 6 months B2B/B2C solar outbound calling experience preferred.
- Sales experience, preferably outbound calling (minimum of 6 months)
- Excellent communication skills, both verbal and written, with the ability to deliver engaging and persuasive sales presentations
- Proficiency in MS Office-based automation tools (Excel, Outlook, etc.)
- Excellent correspondence skills (Outlook, instant messaging, and over the phone)
- Exceptional interpersonal skills with the ability to build rapport and establish trust with potential clients
- Strong problem-solving and negotiation skills to overcome objections and close sales deals
Requirements:
- On-site | San Fernando, Pampanga
- Full-time Graveyard Shift
- 5 days a week, 2 days off, rdot when needed
- Salary for this position will depend on the candidate's level of qualifications and experience.
- For permanent position.
- Not presently employed by another company.
Responsibilities:
- Conduct outbound sales activities, including cold calling, to identify and engage potential B2C clients.
- Prospect and qualify leads through thorough research and analysis of their business needs, challenges, and goals.
- Deliver persuasive sales presentations, showcasing the unique value proposition and benefits of our products/services to potential clients.
- Continuously nurture and follow up with leads, addressing any inquiries and providing necessary information to move prospects through the sales pipeline.
- Provide post-sales support by addressing client inquiries, resolving issues, and maintaining customer satisfaction.
- Utilize CRM software to track and manage customer interactions, sales activities, and progress toward closing deals.
Disclaimer:
- This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the company. Management reserves the right to modify, add, or remove duties as necessary.