At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where ,Health for all, Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining ‘impossible’. There are so many reasons to join us. If you’re hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there’s only one choice.
Customer Solution Manager
POSITION PURPOSE:
The primary responsibility of this role includes managing day-to-day order-to-bill operations that realizes highest levels of customer satisfaction for PH/CH/RAD divisions. The position is responsible for developing customer relationships and drive joint value creation projects as fulfilment lead through effective collaboration with internal and external stakeholders. The position holder oversees monitoring, reviewing, and improving/maintaining processes and procedures to leverage efficiencies while maintaining compliance.
Under DSO structure, He/she reports to customer solution pool lead as R-line and executes key tasks and responsibilities with close collaboration with local work squad colleagues for business deliveries/outcome. Local A line manager supports on local administrative topics.
This job serves to add value to the business by managing the local order-to-bill services whilst respecting the implementation of local norms and laws as well as according to the divisional needs, with the overall goal ensuring customer satisfaction.
YOUR TASKS AND RESPONSIBILITIES:
Note: Based on the capabilities and experience that the selected candidate brings, the organization positioning will be calibrated.
WHO YOU ARE:
YOUR APPLICATION
Bayer is an equal opportunity employer that strongly values fairness and respect at work. We welcome applications from all individuals, regardless of race, religion, gender, age, physical characteristics, disability, sexual orientation etc. We are committed to treating all applicants fairly and avoiding discrimination.
Location: India : Maharashtra : Thane Division: Pharmaceuticals Reference Code: 867032 Contact Us + 022-25311234