Systems & Data Support Officer (SYSM26)
Application Deadline: 1 June 2026
Department: IT Services
Employment Type: Permanent - Part Time
Location: St Helens, England
Description
All staff must make a positive contribution to:
- the Catholic ethos of the College
- the College Equality, Diversity & Inclusion Policy;
- the pursuit of excellence and the highest standards of quality in all aspects of College life;
- their own professional development, in accordance with the needs of the College.
The person appointed would be expected to:
- Make a positive contribution to the day-to-day functions of the IT Services (ITS) and Management Information Systems (MIS) Teams
- Support the work of the IT Services Team by providing first line support to staff and students in relation to account administration and other college wide resources
- Ensure scheduled database processes and procedures are fully working, checked and remediated if/when necessary
- Maintain relevant software components in relation to data systems, ensuring system health
- In conjunction with the Head of IT and MIS Manager, develop and implement the policies, technical procedures and standards for preserving the integrity and security of college data and reports
- Follow cyber security best practice and GDPR regulations relating to data systems
- Support the work of the MIS Team by developing and maintaining the database structures that underpin the College’s day-to-day business:
- Develop warehousing tables to drive the roll-out of Power BI reporting cross-college
- Ensure SQL views are fit for purpose, providing fixes and innovating new solutions where appropriate
- Write SQL scripts to help maintain the flow of student-based information to and from our proprietary software systems (Civica College Management and CEDAR)
- Work with the MIS Manager to identify and develop cross-college processes, relating to data and work flow, which optimise the use of data and reports by staff
- Take a lead in the roll-out of the College’s new virtual learning environment (VLE), helping departments to develop, populate and maintain their own sections of the site
- Configure and install/upgrade software, applications and tools, ensuring they are fully tested before deployment
- Provide technical support to staff on college systems and reporting
- Develop and support college systems in accordance with the strategic direction of the College
- Demonstrate an awareness of emerging technologies, including Artificial Intelligence (AI), and support the evaluation, safe adoption and appropriate use of AI tools within the College environment
- Assist in assessing AI-based systems for suitability, security, data protection and educational value
- Support staff in the effective and responsible use of AI tools where appropriate
- Contribute to the development of guidance and best practices relating to AI usage in line with college policies and safeguarding requirements.
- To attend meetings and complete mandatory training in accordance with the College’s meeting/training schedule
- To assist at the College’s Open Evenings / Consultation Evenings
- Each member of the College will take reasonable care for the health and safety of himself/herself and persons who may be affected by his/her omissions at work
- To undertake any other duties as may be assigned commensurate with the grade
- and overall responsibility level of the post and as changing circumstances may require
Contract and Salary Information
Closing date: 12 noon on Monday 1st June 2026, we reserve the right to close this vacancy before this date.
Start date: 25th August 2026
Contract: Established, part time 21.6 hours per week, all year round. Hybrid working would be considered.
Salary: Point 27 – 29, £45,267 to £47,497 per annum (actual payable £27,160.20 to £28,498.20 pa) depending on experience
