

JOB SUMMARY:Within the context of a patient/client and family-centred framework and continuum-based care model and in accordance with established standards of professional practice and the vision, values and policies of the organization, the Occupational Therapist / Physiotherapist Case Manager provides case management service to a select population of clients and families experiencing brittle support systems, family conflict, social, cognitive and/or physical functioning decline, and/or mood and behaviour issues. Duties include conducting assessments that considers psychological factors and the surrounding social environment on physical and mental wellness and their ability to function in home and community care, providing individual and family/caregiver support, making recommendations about care, maintaining client records, and attending interdisciplinary clinical/case conferences. Identifies applicable community resources for clients, contributes to the effectiveness and development of community resources and planning with clients for care and support in accordance with their health needs. Within a multidisciplinary team context, provides continuity of care across the continuum by liaising with team members, developing/evaluating care plans and coordinating, implementing clinical interventions, evaluating client outcomes based on client goals for care, coordinating ongoing care and supporting transition. Consults, confers, and collaborates with multidisciplinary team members, physicians, educational resources and other health care professionals to achieve excellence in client-centred care and education.QUALIFICATIONS:Education & Experience Current full registration as an Occupational Therapist or Physiotherapist with the College of Health and Care Professionals of BC (CHCPBC).Two (2) years’ recent experience working with geriatric clients and/or adults with chronic illness in rehabilitation or community settings, or acute settings or an equivalent combination of education, training and experience.Eligible for membership in the Canadian Association of Occupational Therapists (CAOT) or the Physiotherapy Association of British Columbia (PABC). Local area travel requires the use of personal vehicle. Valid BC Driver’s License.Knowledge, Skills & Abilities• Comprehensive knowledge and demonstrated ability to apply case management principles.• Broad knowledge of case management and practice within a client and family centred care model for clients with complex health care needs.• Broad knowledge of relevant legislation that governs care for vulnerable adults such as adult guardianship act, mental health act and admissions to care facilities act. • Demonstrated ability to apply systems theory to practice in Occupational Therapy or Physiotherapy assessment and intervention.• Demonstrated ability to conduct assessments of physical, cognitive, psychological, social, functional and environmental factors.• Demonstrated ability to apply a psychosocial approach to identify influences on physical and mental wellness and ability to function in home and community. • Demonstrated an understanding of Trauma Informed Practice, Harm Reduction and Recovery Oriented Care.• Demonstrated ability to promote Indigenous Cultural Safety• Demonstrated ability to provide competent and culturally safe care in a variety of settings and with diverse populations• Demonstrated ability to utilize conflict resolution and therapeutic communication.• Comprehensive knowledge of evidence based practice related to care of clients needing supportive case management.• Comprehensive knowledge of other health disciplines and their role in client care.• Comprehensive knowledge of adult education principles, methods and tools.• Demonstrates ability to problem solve using sound judgement in applying critical thinking skills within safe limits of client care.• Demonstrated ability to provide leadership and work direction to the supporting clinical team• Demonstrated ability to teach, demonstrate, coach and facilitate clients and families.• Demonstrated ability to develop and implement project action plans and accomplish objectives.• Demonstrated ability to work independently.• Demonstrated ability to work collaboratively as a member of an interdisciplinary team.• Demonstrated ability to effectively communicate orally and in writing.• Demonstrated ability to communicate with, and deal effectively with co-workers, physicians, other health care staff, clients and their families, and staff of outside agencies.• Demonstrated ability to effectively deal with conflict resolutions.• Demonstrated ability to adjust to new or unexpected events.• Demonstrated ability to plan, organize and prioritize work in collaboration with others.• Demonstrated skill in the use of supplies and materials utilized in the provision of community based care service.• Demonstrated physical ability to perform the duties of the position.• Basic computer literacy to operate a computerized client care information system.• Ability to operate related equipment.The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes.
At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.Vancouver Coastal Health is proud to be recognized as one of BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2025.Unless otherwise noted on the posting, internal job postings close at 8:00 AM Pacific Time on the listed Closing Date. Please submit your digital application via the Internal Career Portal prior to the Closing Date & Time.Nursing & LPN successful applicants will be notified by email.We regret that only short listed candidates will be acknowledged.This is an internal job posting for Vancouver Coastal Health employees only.