Insurance Operations Coordinator

At Safety National, we don’t just offer jobs – we build careers with purpose! Since 1942, we’ve been an industry leader, valuing integrity, teamwork, and stability while providing competitive rewards, top-tier benefits, career growth opportunities, and flexible work options that promote balance. With tuition reimbursement, wellness perks, and a strong community impact, we invest in your success—both personally and professionally. Ready to grow with us? Apply today!

Follow this link to view all of our available careers and apply: https://www.safetynational.com/careers-page/

This opportunity is in the Account Services department.

Responsible for seeing policies through to the finish line, our Account Services Department facilitates the processes between Claims, Underwriting, and our brokers. Ranging from rating services to audits to operational guidance, the available career opportunities are abundant with varying levels of specialty. Maintaining a strong network of team leaders, our department’s relationship allows for cross-training opportunities and plenty of collaboration.

Role Description:

As an Insurance Operations Coordinator, you’ll play a vital role in delivering client support for our Large Casualty operational functions. In this role, you’ll work closely with internal teams and external partners to support policy issuance, manage account activity, and help drive operational efficiency.

You’ll be responsible for coordinating submission setup, analyzing account details, tracking business activity, and assisting with system monitoring and issue resolution. Your ability to stay organized and manage multiple time-sensitive priorities will be essential as you support business operations with precision and accuracy. Strong communication skills will allow you to effectively collaborate with stakeholders, follow up on critical information, and deliver a high standard of customer service. If you enjoy working in a fast-paced environment where attention to detail and teamwork are critical, this role offers an excellent opportunity to grow within insurance operations.

Non-exempt: Please note, this position is classified as Non-Exempt under federal wage and hour laws. As such, you will be required to clock in and out for all hours worked and will be eligible for overtime pay for any hours worked over 40 in a given workweek.

Qualifications:

Education:
College degree preferred, preferably in a business-related field or a related discipline.

Required Qualifications:

• Proficiency in Microsoft Office Suite at an intermediate level
• Strong organizational skills with the ability to manage multiple priorities and deadlines
• Effective communication skills with the ability to interact professionally with internal and external stakeholders
• Ability to learn and navigate systems and supporting applications
• Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future
• This position allows for a hybrid work schedule which includes a minimum of 3 days per week in our St. Louis Corporate Office, located at 1832 Schuetz Rd. Saint Louis, MO. All employees are required to submit work from home requests and follow our Work From Home policy, which will be provided to all candidates selected to interview.

Preferred Qualifications:

• Experience supporting insurance operations or policy lifecycle processes
• Insurance designations or progress toward industry certifications
• Exposure to account servicing, underwriting support, or policy administration functions

Protect the confidentiality, integrity and availability of information and technology assets against unauthorized disclosure, destruction and/or alteration, in accordance with Safety National policies, standards, and procedures.

Safety National is a leading specialty insurance and reinsurance provider. Our culture is built upon relationships, which allow us to demonstrate our expertise gained through our rich 80-year history. As a wholly-owned subsidiary of Tokio Marine, Inc., we appreciate the benefits and support provided by our affiliation with one of the top 10 insurance companies in the world.

Total Rewards That Put Employees First

In our vision to be First with Co-Workers, compensation that includes base salary, holiday bonus, and incentive awards is only a small portion of the comprehensive total rewards package we offer. Our total rewards approach recognizes and rewards the time, talents, efforts, and results of our valued employees. Highlights of our exceptional benefits include generous health, dental, and vision coverage, health savings accounts, a 401(k)-retirement savings match and an annual profit sharing contribution. We proudly offer family forming benefits for adoption, fertility, and surrogacy, generous paid time off and paid holidays, paid parental and caregiver leave, a hybrid work environment, and company-paid life insurance and disability. To support employees in their career journeys, we provide professional growth and development opportunities in addition to employee recognition and well-being programs. Apply today to learn more.

Safety National is committed to fair, transparent pay and we strive to provide competitive, market-based compensation. In our vision to be First with Co-Workers, compensation is only one piece of the comprehensive total rewards package we offer. The target base salary range for this position is $46,000 to $60,000. Compensation for the successful candidate will consider the candidate’s particular combination of knowledge, skills, competencies, experience and geographic location.

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