$160K – $200KSeniorFull Time
Solutions Architect Cambridge, MA | Hybrid (Mon, Wed, Thu in-office) Reports to: Head of Customer Experience
About Proton.ai
Proton.ai builds AI-native software for the distribution industry — an $8 trillion market that tech forgot. We're not bolting AI onto legacy software. It's in every product from day one.
We've built an AI-powered CRM that distributors actually use, and we're expanding fast. 120%+ NDR, 93% logo retention, $20M Series A from Felicis and Battery Ventures, and a 70-person team in Cambridge.
If you want to work on hard problems in a market where AI genuinely changes how businesses operate, this is it.
The Role
We're hiring a Solutions Architect to sit at the intersection of our technology and our customers' operations. This isn't a post-sale support role. It's a creative, strategic position where you figure out how Proton fits into the way a distribution business actually runs — and then make the case for it.
You'll work deals from the pre-sales stage through customer onboarding, designing workflows and technical solutions that connect Proton's platform to how our customers buy, sell, and service accounts. You'll spend a lot of time with prospects and customers: asking good questions, listening hard, and translating what you learn into solutions that stick.
If you don't get excited when a prospect walks you through a gnarly ERP integration or a weird edge case in their reorder workflow, this probably isn't the right fit. If you immediately start thinking about how to solve it — great, let's talk.
One more thing: we're serious about AI. Not as a buzzword, as a working tool. If you can't tell us specifically how you've used Claude (or another model) to do your job better, we'll have a hard time moving forward.
What You'll Do
What We're Looking For
Compensation & Benefits
