MidFull TimeENAsia/Pacific
ROLLER isn’t your average SaaS company. We operate globally across 30+ countries, powering millions of real-world experiences in the leisure and attractions industry. What we build doesn’t just live on a screen. It shows up in busy venues, peak weekends, and unforgettable moments for guests.
Our mission is simple but ambitious: help operators run better businesses while creating great guest experiences. That means solving complex, real-world problems across ticketing, point of sale, self-service, memberships, kiosks, and digital waivers, all at meaningful scale.
Just as importantly, it’s the people. We’re a team of 300+ smart, grounded, and genuinely passionate humans working across the globe. We care about quality, ownership, and doing work we’re proud of, without taking ourselves too seriously.
We’re growing fast, aiming high, and building something that matters. If you want to work on real problems, with real customers, alongside people who care deeply about their craft and impact, ROLLER is a great place to do it.
🚀 You’ll own real outcomes, not just tickets - This isn’t a role where you’re stuck in a reactive queue. You’ll lead automation projects, drive system improvements, and shape how IT operates at a global SaaS company.
🛠️ You’ll work with a modern, best-in-class stack - From Entra ID and CrowdStrike to Google Workspace and the Atlassian suite, you’ll get hands-on experience with the tools that serious engineering teams actually use.
💡 You’ll have the autonomy to build and improve - We trust our people to identify problems and drive solutions. If you see a better way to do something, you’ll have the space and support to make it happen.
🌱 You’ll be part of a team that genuinely invests in its people - You’ll work alongside experienced infrastructure engineers, get exposure across every team in the business, and be set up to grow your skills well beyond the day-to-day.
❤️ Loved by Customers - ROLLER is consistently highly rated on Capterra and G2, and trusted by leading operators worldwide. That doesn’t happen by accident. Customer obsession isn’t a value on a wall here, it’s embedded in how we prioritise, build, and measure success.
🏆 A Great Place People Choose to Stay - We’ve been Great Place to Work certified across multiple regions for several years running. That reflects a culture that values trust, autonomy, and growth, and an environment where high standards and psychological safety coexist.
💸 Competitive Package & Real Career Growth - We offer competitive compensation and benefits aligned to the level of ownership we expect. As ROLLER scales, so do the opportunities. People grow here by taking on bigger problems, broader scope, and greater responsibility. Progression is driven by impact and capability, not tenure, and strong performance is recognised and rewarded.
We’re on the lookout for an enthusiastic and tech-savvy IT Engineer to join us at our Sydney office (with flexibility to work from home 1 day per week). In this hands-on role, you’ll play a vital part in supporting our fast-growing team and the technology that powers ROLLER’s global operations.
As the first line of IT support, you’ll ensure our internal systems run smoothly, secure our tech infrastructure, and enable teams across the business, from Engineering, Product, Finance, and Sales, to thrive. You’ll gain exposure to Azure AD/Entra ID, and a wide range of SaaS tools, working closely with experienced Engineers who have build a world-class platform.
If you’re someone who loves solving problems, improving processes, and enabling others through tech, this role is for you!
This is a hybrid role, required 4 in-office days at our brand new Sydney office to support our growing Sydney-based team.
We believe AI is a career-defining inflection point. ROLLER is a fast adopter of new technology like AI, and every team member is empowered to own their learning and use the latest tools to supercharge their impact. We’re looking for candidates with the proficiency and curiosity to embrace AI and technology — not just as a technical skill, but as a core competency to help us achieve big goals.
