OVERVIEW:
Under the supervision of Shelter Director, the Program Case Worker will coordinate support services and collaborate with community partners to assist clients in the Short Term Post-Hospitalization and Housing Program obtain housing and other needed community services within 6 months.
DUTIES AND RESPONSIBILITIES:
- Assist the Housing specialist as needed to provide program recipients intensive housing assistance including all or part of a comprehensive assessment, case management, service authorization, information, and referral necessary for program recipients to develop and pursue an effective a mutually agreed upon housing plan to assist clients in breaking out of homelessness
- Provide expert case management for clients with varying degrees of vocational, social, cultural, and/or medical impairments hindering self-sufficiency. This includes interviewing clients upon enrollment in the program and developing an individualized case management plan with each client, meeting together regularly to monitor progress
- Maintain client case records, files, and required forms per program procedures and protocols.
- Enter data into HMIS and WellSky
- Be a resource specialist with knowledge of resources and ability to refer guests to specific, appropriate services including but not limited to housing, employment, mental and physical health services, drug and alcohol rehabilitation and recovery, Social Security, Disability, and other support services
- Establish and maintain a working relationship with all referring agencies
- Monitor contractual requirements as related to the program
- Complete required statistics and reposts, and log pertinent information in a timely fashion
- Other related duties as required
EDUCATION AND EXPERIENCE:
- 21 years old (required)
- High school diploma or equivalent (required)
- CA driver’s license (required)
- Have or be willing to obtain certification in First Aid and CPR
- Experience in electronic records data input and management
- Experience and/or training in HMIS is (preferred)
- Experience with disadvantaged populations, whether through work, volunteering or being a member of a disadvantaged population (required)
- Experience in resource development for homeless populations
- Possess maturity and confidentiality
- Education in social services/substance abuse (preferred)
SKILLS AND ABILITIES:
- Proficient in Microsoft Office Suite and Outlook
- Possess maturity and confidentiality
- Team Player
- Ability to stay organized and multi-task
PHYSICAL REQUIREMENTS:
- Ability to lift up to 25 lbs. (usually file boxes)
EQUIPMENT USED:
- Modern Office Equipment and Relevant Software
ADA Statement:
Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests if the accommodation needed is reasonable and no undue hardship would result.
Acknowledgment of Religious Purposes of The Salvation Army:
Please note that The Salvation Army has a religious purpose and status as a church. We ask our employees that they do nothing to their relationship with The Salvation Army to undermine its religious mission. Employees must agree and understand that their services are a necessary part of The Army’s religious purposes and their work-related conduct must not conflict with, interfere with, or undermine such religious programs or The Army’s religious purposes.
At-Will:
Any employment relationship with this organization is of an “at-will” nature, which means that an Employee may resign at any time and the Employer may discharge an Employee at any time with or without cause. It is further understood that this “at will” employment relationship may not be changed by any written document or by conduct unless such change is specifically acknowledged in writing by an authorized executive of this organization.
