Account Management Coordinator - RNG

Company Description

Evolution is a world-leading B2B provider of video-streamed Live Dealer gaming, committed to delivering a unique and flawless gameplay experience across multiple platforms through revolutionary product innovation. Firmly rooted in its values ALIVE, do RIGHT and work TOGETHER the company continues to lead an industry that is pioneering technical solutions and pushing the boundaries of online user experience.

Its services have earned multiple industry awards, including “Live Casino Supplier of the Year” at the EGR B2B Awards for nine consecutive years, as well as “Casino Content Provider of the Year” at the 2019 EGR North America Awards. Founded in 2006, Evolution Gaming Group AB (publ) is listed on the Swedish stock exchange Nasdaq and today employs around 6,000 people across 12 locations worldwide, including the U.S., Malta, Latvia, Georgia, the Netherlands, Canada, Estonia, the U.K. and Sweden.

As part of this global success story, you will join a young and dynamic account management team based in Malta, working with leading RNG brands within Evolution’s portfolio, including NetEnt, Nolimit City and Red Tiger.

Job Description

The Account Management Coordinator serves as a strategic operational partner to the Head of Account Management. This role is critical in ensuring seamless internal coordination, maintaining high data integrity, and optimising the flow of account-related activities. The ideal candidate is a detail-oriented professional who excels at tracking performance metrics and facilitating cross-departmental collaboration to drive account success.

Key Responsibilities

• Executive Support: Provide high-level administrative and operational coordination to the Head of Account Management to ensure departmental goals are met.
• Performance Reporting: Synthesize account data into actionable reports, presentations, and internal summaries to provide visibility into performance and key activities.
• Project Oversight: Monitor project timelines and deliverables, ensuring account related tasks are executed accurately and on schedule across internal teams.
• Cross-Functional Liaison: Act as a central point of contact to streamline communication between the Account Management leadership and internal departments (e.g., Sales, Operations, Finance).
• Data Management: Oversee the accuracy and maintenance of CRM systems, ensuring all account records and documentation are comprehensive and up-to-date.
• Meeting Logistics: Orchestrate scheduling, prepare briefing materials for key meetings, and manage post-meeting follow-up actions to ensure continuity.

Qualifications

Operational Excellence: Proven ability to manage complex administrative workflows with a high degree of organisation.

Analytical Precision: Exceptional attention to detail with the ability to manage multiple workstreams without sacrificing quality.

Communication Mastery: Strong interpersonal and professional communication skills, with the ability to translate complex info into clear internal updates.

Technical Proficiency: Advanced knowledge of CRM platforms and expert-level skills in Microsoft Office Suite or Google Workspace.