£25,500 – £26,000EntryFull Time
About the Company
Here at GreenThumb we have been making lawns look beautiful, lush, and weed free for over 35 years. The company has grown to become Europe's largest lawn care company, with over 220 branches nationwide and over 3 million visits to customer’s homes each year. The Head Office is easily accessible being conveniently located on Junction 26 of the A55, less than 40 minutes from Chester and Wrexham by car. There are also local transport links nearby.
About the role
You will be responsible for the accurate and timely posting of customer receipts and ensuring that the customer account balances are accurate.
This position requires integrity and professionalism, as well as exceptional relationship building ability across all areas of the Business. The role will involve exposure to private and sensitive information, requiring confidentiality and discretion at all times.
Main duties:
• Daily uploads from the bank accounts
• Daily bank account reconciliations.
• Investigate and resolve where possible unidentified customer receipts.
• Customer account reconciliations
• Produce statements for cancelled DD customers’ accounts
• Resolve customer account queries in a timely manner.
• Assist with company’s debt chase process.
• Proactively build relationships will colleagues and customers to facilitate the effective management of customer accounts.
• General accounting activities
• Provide general support to the Finance Team as required, performing any other duties consistent with a position in a finance department as may from time to time be assigned to you.
To be successful in this role you will the following skills:
• Ability to process data in an efficient and timely manner whilst maintaining a high degree of accuracy
• Proven competence in the use of accounting systems, spreadsheets and word processing
• Good numeracy skills and ability to process information quickly and effectively
• Ability to work effectively with colleagues and other stakeholders
• Ability to communicate effectively both orally and in writing
• Ability to work methodically and systematically and to present information clearly and succinctly
• To be fully literate in IT office based software packages
• Excellent customer service skills
• Above average ability to use spreadsheets
• A flexible and proactive approach to problem solving.
• A committed team player who possesses a ‘can do’ approach and a willingness to cover for other team members as required
• Ability to use own initiative
• To be adaptable and have a confident approach to meet the challenges of a busy working environment
And have experience of:
• Using integrated computerised accounts system
• Posting bank transactions and bank account reconciliations
• Posting customer account transactions and reconciliations
• Working in an accounting environment
• Cross department collaborative working
• working to challenging deadlines
• Providing financial information to external auditors
What we offer in return
• Holiday allowance of 22 days plus bank holidays (increasing by each year of service, up to a maximum of 26 days)
• Training
• Medical cash plan - https://www.simplyhealth.co.uk
• Christmas Shutdown
• Free Lawn Treatments
• Enhanced Paternity & Maternity
• Company Sick pay
• Employee Discount
• 24 hour EAP
• Mental Health First Aider Service
• Store Discounts
If you think you fit the criteria and would like to work for a forward-thinking business, why not join us, click 'apply' below - we want to hear from you!
