At KFH we are looking for a Property Management Administrator to join our Lettings Property Management team in Wimbledon.
Are you an experienced coordinator in lettings or property management? Do you enjoy working in a customer focused environment? Do you have experience in forming and developing great relationships with customers and colleagues? We’re looking for an individual that can collaborate with others and are looking for a property management administrator to bring new thinking and embrace and join the team.
You will report into our Contractor and Administration Manager.
Responsibilities of a property management administrator include:
- The role supports a regional Property Management team with various tasks
- Issue tenancy-related documents including check-in reports to tenants and landlords in accordance with regulatory requirements
- Booking checkouts in line with vacation dates, liaising with inventory companies and colleagues in branch and the Property Management team
- Receiving and logging checkout reports and issuing these to colleagues, tenants and landlords in accordance with regulations
- Keeping up to date records in our database systems in line with your job role
- Be responsible for updating utility companies, processing bill payments for landlords and liaising with our utilities support company to resolve any invoicing issues
- Reviewing and issuing current letting agent references to outgoing tenants
- Ensure Gas Safety Registration certificates and Electrical Installation Condition Reports have been received, and are filed and sent in line with legislation
- Be responsible for managing office operations such as printers, receiving and filing post, ordering stationary and managing department email inboxes
- Working together with your regional team, giving support by undertaking ad hoc administration
- Communicate with customers by phone, email and face-to-face, whilst maintaining company standards
Key skills required:
- Experience with Microsoft programmes including excel and word
- Experience with a CRM system (ideally Radar), inputting data and running reports
- Excellent prioritisation and time management skills
- Good at working in and supporting a team
- A great self-starter who can complete tasks independently and records actions taken
- Excellent attention to detail and accuracy
KFH is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees.
KFH. People. We get it.
