Talent & Culture Manager

Company Description

Auberge du Soleil is the flagship location of the Auberge Collection. Service is attentive yet unobtrusive, genuine yet poised. Our employees are committed to ensuring that each guest’s stay is perfect. Auberge du Soleil is a member of Relais & Châteaux, an international association of 500+ elite independent hotels and restaurants in 60 countries. Founded in France and headquartered in Paris, the association serves as an ambassador for the French "joie de vivre" and the highest culinary standards. As an employee of Auberge du Soleil, you will enjoy not only the stunning beauty of our gorgeous Napa Valley hillside, but also competitive pay, benefits, and a challenging, fun working environment.

Job Description

The Talent & Culture Manager plays an integral role in supporting the daily operations of the Talent & Culture department and fostering a positive, engaging, and compliant workplace culture. This position partners closely with departmental leaders and team members to support recruitment, onboarding, employee relations, compliance, payroll administration, and team member engagement initiatives across the property.

The Talent & Culture Manager serves as a trusted resource for hourly and management team members alike, ensuring consistency, professionalism, confidentiality, and alignment with Auberge Collection values and service philosophy. 

KEY RESPONSIBILITIES

Recruitment & Staffing

• Manage the full-cycle recruitment process for hourly and select non-exempt positions, including posting positions, screening applicants, coordinating interviews, conducting reference checks, and preparing offer documentation.
• Partner with hiring managers to support staffing needs and ensure a positive candidate experience.
• Coordinate onboarding logistics including background checks, pre-employment requirements, and orientation scheduling.
• Support the Team Member Referral Program, including tracking eligibility and processing referral incentives.

Onboarding, Offboarding & Orientation

• Facilitate new hire onboarding and orientation processes to ensure a welcoming and organized experience for all team members.
• Coordinate offboarding procedures including separation documentation, exit processes, and system updates.
• Assist with maintaining compliance training completion and onboarding records.

HRIS, Payroll & Compliance

• Process HRIS transactions including new hires, status changes, transfers, promotions, and terminations accurately and timely.
• Support bi-weekly payroll processing in partnership with Finance and department leaders.
• Maintain personnel records and ensure compliance with federal, state, and company requirements.
• Conduct regular audits related to I-9 documentation, personnel files, and compliance tracking.
• Support leave administration processes, including documentation coordination and communication with team members regarding available resources and next steps.
• Assist with benefits administration, enrollment support, and annual open enrollment coordination.

Employee Relations

• Support team member relations by responding to questions, concerns, and workplace matters with professionalism, discretion, and empathy.
• Conduct and document hourly team member investigations and corrective action processes in partnership with department leaders and the Director of Talent & Culture.
• Assist with accommodations, return-to-work coordination, and other team member support processes as directed.
• Help maintain positive employee engagement through consistent visibility, approachability, and follow-through.

Learning, Training & Development

• Support property training initiatives including orientation, compliance trainings, service culture programs, and leadership development sessions.
• Coordinate training logistics, attendance tracking, materials preparation, and communication for Talent & Culture programs.
• Partner with operational leaders to support ongoing training and development needs across the resort.

Employee Engagement & Culture

• Assist with planning and execution of team member engagement programs, recognition initiatives, celebrations, and seasonal events.
• Support employee communication efforts and culture-building initiatives throughout the property.
• Maintain reporting and tracking related to turnover, engagement initiatives, and other Talent & Culture metrics.

Office Administration

• Maintain organized and confidential Talent & Culture records, files, and documentation.
• Ensure the Talent & Culture office remains welcoming, professional, and service-oriented for all team members.
• Provide administrative and operational support to the Director of Talent & Culture as needed.
• Assist with additional projects and operational initiatives as assigned.

The starting annual salary range for this position is $80,000 - $85,000. This is the pay range for this position that Auberge du Soleil reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education. 

Qualifications

• Minimum 2–4 years of experience in Human Resources or Talent & Culture, preferably within hospitality or luxury hospitality.
• Experience supporting employee relations, recruitment, onboarding, and HR administration.
• Experience working with HRIS and payroll systems; Ceridian Dayforce experience preferred.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Excellent interpersonal, communication, and relationship-building skills.
• Ability to maintain confidentiality and handle sensitive information with professionalism and discretion.
• Strong computer proficiency including Microsoft Office Suite and HR-related systems.

Additional Information

About Auberge Collection
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.

For more information: auberge.com

Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge

About Friedkin
Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.

Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.

The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.

For more information, please visit www.friedkin.com

Terre du Soleil Ltd is an Equal Opportunity Employer, M/F/D/V. Terre du Soleil Ltd provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Terre du Soleil Ltd complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.