Company Description
foodora is part of the Delivery Hero Group, the world’s pioneering food delivery platform. Our mission is to provide a fantastic ordering experience - fast, simple, and right to your door. We operate in more than 70 countries worldwide. The Delivery Hero Group is headquartered in Berlin, Germany, and has been listed on the Frankfurt Stock Exchange since 2017; it is also part of the MDAX stock index.
Job Description
As a Key Account Manager, you will be responsible for managing and growing strategic partnerships with Local Shop accounts. Your goal is to ensure healthy and sustainable growth for our partners, solve challenges collaboratively, and deliver exceptional service by working closely with cross-functional teams. The ideal candidate will have strong commercial acumen, problem-solving skills, and a hands-on approach, with a background in the retail or FMCG sector.
Key Responsibilities:
- Account Management: Build and maintain strong relationships with Local Shop partners, including supermarkets and specialist stores, to drive mutual success.
- Growth Strategy: Define and execute strategies to ensure sustainable and profitable growth for your accounts.
- Problem Solving: Actively address and resolve partner challenges, providing effective and tailored solutions.
- Collaboration: Work with Sales, Operations, and Marketing teams to deliver seamless partner support and optimize performance.
- Performance Monitoring: Analyze account data, track KPIs, and use insights to drive improvements and meet growth targets.
- Industry Expertise: Leverage your knowledge of the retail or supermarket industry to identify opportunities and create value for partners.
- Hands-On Approach: Be actively involved in day-to-day management, addressing issues promptly and ensuring high service standards.
Qualifications
- Experience: 2-4 years in sales or account management that included sales, business development, or a similar role, ideally within the retail or FMCG sector.
- Commercial Acumen: Proven ability to drive sustainable growth through strategic planning and execution.
- Relationship Management: Strong interpersonal skills with the ability to build trust and foster long-term partnerships.
- Problem-Solving Skills: Adept at analyzing challenges and implementing effective solutions.
- Collaboration: Experience working with cross-functional teams to achieve shared objectives.
- Industry Knowledge: Familiarity with the retail or supermarket landscape, including trends and key players.
- Adaptability: Comfortable managing multiple accounts in a fast-paced, evolving environment.
- You speak Hungarian & English fluently.
Additional Information
- Be part of a fast-growing, international team backed by a strong and stable corporate background.
- We support your development through in-house English language courses and full access to thousands of online trainings via LinkedIn Learning.
- You’ll receive group life, accident, and health insurance from your first day, and after the probation period, Medicare health insurance and SZÉP card benefits as well.
- We contribute to your wellbeing with access to our mental health support programme, office massages, and AYCM sport pass contribution.
- We regularly collect employee feedback, and your voice can directly influence how we shape our workplace.
- You’ll work from a modern, dog-friendly office in Haller Gardens, fully equipped with everything you need (laptop, phone, etc.), and easily reachable from anywhere in the city - even by bike.
- You can work from home 2 x a week
- We also offer extra paid leave based on our internal policies and opportunities to contribute to meaningful causes through our charity partnerships.
At Delivery Hero/foodora, we believe that diversity is key to creating not only an exciting product but also an outstanding customer and employee experience. Promoting this begins with hiring – which is why we do not discriminate based on religion, skin color, origin, gender, sexual orientation, age, marital status, or other aspects that make you who you are.
Interested? Then apply now with your documents, stating your salary expectations and possible starting date.
We look forward to your application!
