Company Description
Company Description
Fairmont Waterfront redefines hospitality with Pure Coastal Luxury. Our award-winning hotel, nestled on Vancouver's stunning waterfront, is consistently celebrated by top publications like Conde Naste Traveler and recognized as a Great Place to Work® Canada for a second consecutive year. We are Industry leaders in sustainability & embody our commitment to our community, featuring Vancouver's first green roof & rooftop apiary.
Our Culture is strongly rooted in diversity, inclusion, professional growth and development - over 60% of promotions are from within. We are committed to empowering ambitious individuals to thrive. If you're a visionary who shares our values and passion for excellence, join us to help shape the future of luxury hospitality.
Why work at Fairmont Waterfront?
- Sustainability and community commitment - recognized with 5 Green Leaves Certification rating from Green Key Global since 2011
- Empowering Women in Leadership - More than 50% of leadership team including Executive Level, are women
- Celebrating Diversity - our team represents over 60+ countries, fostering an inclusive and global community
- Strong Culture of Belonging for the 2SLGBTQIA+ community providing year-round support, including gender inclusive change rooms
- Generous perks - Enjoy discounted rates at over 5,500 Accor hotels worldwide through our Colleague Travel Discount Program* food & beverage discounts, transit reimbursement program for Trans Link monthly passes, subsidized meal during your shift through our colleague dining program
- Comprehensive Benefits - through our Benefit Plan* including medical, dental and vision coverage, Pension Plan, and more!
- Dining Discounts - Get 50% off at our dining establishments in Vancouver, Victoria and Whistler through our Food & Beverage Discount Program
- Exclusive Experiences - One free stay through our Be Our Guest Program
- Full rate of pay $23.30 per hour following 90 days of service
*full-time and part-time permanent status colleagues
Job Description
Reporting to the Banquet Manager, responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional, friendly and engaging service
- Maintain complete knowledge of the daily scheduled group functions, and requirements
- Assist guests regarding menu items in an informative and helpful way
- Serve all food and beverage items for assigned banquet meetings
- Assists in the set up and take down of meeting and function rooms according to requirements in accordance with departmental standards
- Have full knowledge of beverage lists
- Have full knowledge of all menu items being served
- Follow outlet policies, procedures and service standards
- Follow all safety and sanitation policies when handling food and beverage
Qualifications
- Previous service experience an asset
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast-paced environment
- Ability to work cohesively with fellow colleagues as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- BC Serving It Right Certificate required prior to commencing employment
- Must be available to work a variety of shifts (including 5:00am start times, 4:00am closing times, Christmas Day and New Years' Eve) and provide availability to work a minimum of two 8-hour shifts per week of the required minimum 24 hours weekly availability. For one of these shifts, you must be available until 2:30am on a weekday (Sunday - Thursday) and the other shift you must be available to work until 4:00am on the weekend (Friday or Saturday)
- Physical aspects of the position (include but are not limited to):
- Constant standing and walking throughout shift
- Constant lifting and carrying up to 20 lbs.
- Occasional kneeling, pushing, pulling and lifting
- Occasional ascending or descending ladders, stairs and ramps
Additional Information
Canadian work authorization.
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
