From $40,000MidFull Time
Priority1 strives to go beyond simply offering jobs. We foster careers by creating a great working environment for our team members. We hire talented individuals who will provide the best support and can quickly adapt to the rapidly changing world of logistics. These talented men and women drive our business, and we are committed to their success.
Priority1 strives to go beyond simply offering jobs. We foster careers by creating a great working environment for our team members. We hire talented individuals who will provide the best support and can quickly adapt to the rapidly changing world of logistics. These talented men and women drive our business, and we are committed to their success.
This is a full-time, on-site position based in our Little Rock, Arkansas office. The role requires daily in-office attendance with no remote work options.
Responsibilities:
Contact customers regarding payment status and document updates in Collections System.
Responsible for invoice reconciliation process each morning.
Distribute weekly aging reports to our sales teams.
Conduct monthly meeting with sales organization to review high risk accounts.
Researches invoice discrepancies and unapplied checks.
Processes credit card payments and any necessary credits on a customer’s account.
Qualifications
Previous Collections/Customer Service experience preferred.
Skilled in both verbal and written communication
Proven analytical and problem solving skills
Capable of identifying customer needs and maintain and support a customer service philosophy
Ability to use decision making skills to offer options and resolve problems in a variety of contexts in a fast paced environment.
Has talent to exercise good judgment.
Knack for adapting to constant changes in work environment, work assignments, and/or changes in priorities
Ability to have difficult conversations with large customers
Education: College degree preferred or equivalent work experience. College hours or a college degree may be substituted for some experience as deemed appropriate.
Compensation
$17-$20 per hour, plus monthly bonuses
Medical Insurance- Family Premium Paid at 100% (Health, Dental, and Vision)
Profit Sharing (the company matches 15% of what you make each year and puts it into a savings account for you)
Vision Insurance
Dental Insurance
Prescription Drug Program
Life Insurance
Short-Term Disability
Physical Requirements:
Job functions require long periods of sitting and working from computer workstation; ability to multi-task, problem solve, and prioritize daily workload; excellent organization and record keeping skills; comfortable with oral and written communications, primarily on the telephone and email. Requires extended periods of sitting, normal walking, bending, twisting, and stretching. Capability of sight and hearing required. Ability to deal with stressful situations and occasionally working extended hours. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Priority-1, Inc. will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please email talentacq@priority1.com.
Priority1 is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
