Master Service Technician

 

About Carvana
At Carvana, we sell cars—but we’re not car salesmen. Our promise is simple: we won’t sell a car to a customer that we wouldn’t sell to our own mom. Period. That’s why every vehicle goes through Carvana’s  process, where it’s inspected, perfected, and prepared to meet our high standards before it ever reaches you. And now, we’re bringing those same values to our new car dealerships—delivering quality, trust, and care you’d be proud to share with Mom.

We strive to provide only the highest quality vehicles to our customers in our mission to deliver a no-hassle, better car buying experience. We are actively looking for passionate and talented individuals who can help us deliver on that promise. 

Think you’ve got what it takes to join our team? Keep reading below to see what we’re looking for!

Carvana Chrysler Dodge Jeep Ram of Avon Lake is a factory-authorized Stellantis dealership adding an experienced Tech III to our shop. We are a full-service repair facility performing engine, transmission, diesel, drivability, warranty and electrical repairs — not just maintenance work. This is a true dealership service department handling customer-pay and warranty repairs, recalls, and module programming. This is not a recon or inspection facility.
What you’ll be doing
• Diagnose customer concerns and perform proper repairs
• Engine and powertrain repairs
• Transmission repairs
• Diesel (Cummins) repairs
• Warranty and recall repairs
• Check engine and drivability diagnostics
• Module programming and software updates using wiTECH
• Communicate repair findings to advisors using digital inspections and video
• Follow factory repair procedures and service information
What you should have
• Dealership technician experience preferred (CDJR strongly preferred)
• Phase 3 Certified Stellantis technician 
• Ability to perform main line repairs and diagnostics
• Comfortable using factory scan tools and service information
• Ability to diagnose before replacing parts
• Strong work ethic and team attitude
• Valid driver’s license
• ASE certifications not required
Shop environment
• Steady service traffic and consistent workflow
• Mix of customer-pay and warranty work
• Advisors and management support proper diagnostics
• Parts department support for quick turnaround
• Leadership involved daily in dispatch and approvals
• Stable technician team
Compensation & Opportunity • Flat-rate pay with strong hours opportunity
• Top pay offered for the right technician
• Factory training and certification through Stellantis
• Career path to master technician and future shop leadership roles

Why technicians choose us
Our dealership offers steady work without the chaos of large metro stores. Our goal is simple — support our technicians so they can diagnose correctly, flag hours, and build a long-term career.

What we’ll offer in return

• Full-Time Position with a competitive flat rate
• Medical, Dental, and Vision benefits
• 401K with company match
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
• A great wellness program to keep you healthy and happy, both physically and mentally
• Access to opportunities to expand your skillset and share your knowledge with others across the organization
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
• A seat in one of the fastest-growing companies in the country
• Backed by Carvana, recognized on the 2026 Forbes America’s Best Large Employers list
• Growth opportunities

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you.

• Must be able to read, write, speak and understand English
• Must be at least 18 years of age
• Must have a valid driver's license 
• The physical environment requires the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions
• Will be required to use personal protective equipment to prevent exposure to hazardous materials
• Frequent standing and sitting with varying periods of each
• May at times require working different shifts
• Lift up to 60 pounds frequently
• Walk up to three miles each day

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. 

Legal stuff

Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.