Location: Jakarta,Jakarta,Indonesia
The Next Level Internship program by Mekari is a highway for achievement-oriented young talents to create their #BiggestImpact and #InnovateLeadWin in a competitive and encouraging environment, where they get to choose their own preferred teams and bring themselves and their team to the next level.
If you are:
- A University student studying in Indonesia
- At least in your 3rd semester of study, OR
- An alumnus, max. 1 year after graduation
By applying through this opening, you are applying specifically for the role of Project Manager Intern
Job Description:
1. User Requirement Gathering
- Conduct interviews and discussion sessions with users to understand business
processes, pain points, and AI automation needs. - Gather and document business requirements, use cases, FAQs, and expected AI
behaviors. - Assist in translating business requirements into implementation-ready documentation.
2. AI Blueprint & Conversation Design
- Create AI implementation blueprints, including conversation flows, intent structures,
escalation paths, and automation scenarios. - Design chatbot/AI agent workflows based on customer business processes.
- Collaborate with internal teams to refine AI logic and user experience.
3. Platform Configuration
- Configure conversational AI solutions using platforms such as Qontak.
- Set up chatbot flows, intents, automation rules, integrations, and knowledge bases.
- Support integration testing and configuration validation.
4. Testing & Quality Assurance
- Conduct functional testing, UAT support, and scenario validation before deployment.
- Identify issues, bugs, or conversation gaps and coordinate fixes with the technical
team. - Ensure chatbot responses and flows meet customer expectations and quality
standards.
5. Project Go-Live Support
- Support deployment and go-live activities for AI implementation projects.
- Monitor initial chatbot performance after launch and document improvement
recommendations. - Assist in preparing user guides and implementation documentation.
Requirements:
- Final-year student or fresh graduate in: Information Systems, Computer Science, Industrial Engineering, Business Information Technology.
- Strong interest in AI, chatbot technology, automation, or digital transformation.
- Familiarity with API Integration is a plus.
- Basic understanding of business process analysis and workflow mapping.
- Strong communication and analytical thinking skills.
- Detail-oriented and able to work in a fast-paced implementation environment.
Still got any questions? Shoot us a DM on Instagram at @lifeatmekari
Good luck and we hope you make it to the Next Level of your journey with Mekari!
Mekari Next Level Internship Program: Pick Your Team, Pave Your Way
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